Adderley Green Surgery
Drayton Road, Longton, Stoke-on-Trent, Staffordshire, ST3 1EQContact details and opening times
Patient ratings and reviews
Leave a review
Help others by sharing your thoughts and experiences about Adderley Green Surgery.
Reviews
-
Review titled kept a Promise
Rated 5 stars out of 5
by Mrs Adeet - Posted on 12 July 2024
I was promised a call today from GP and that GP called me this morning. They were very good to me on the phone and offered a solution. I was treated with kindness and concern. I was impressed by the professional way of the Doctor. Thank You
Visited July 2024
Adderley Green Surgery has not yet replied.
-
Review titled Good practice
Rated 5 stars out of 5
by William Peter Capewell - Posted on 03 July 2024
I was recommended by friends to attend this surgery. I was looked after very well by the practice nurse and the doctor had a lot of time for me.
Visited July 2024
Adderley Green Surgery has not yet replied.
-
Review titled New patient
Rated 5 stars out of 5
by William lockett - Posted on 17 July 2024
It was my first time at this practice. I am very impressed . I had a check up and the nurse was concerned with a few issues I had and sent for the doctor who came to check me and put my mind at rest I am so impressed a caring practice
Visited July 2024
Adderley Green Surgery has not yet replied.
-
Review titled emergency matter dealt with at Lightening speed.
Rated 5 stars out of 5
by Anonymous - Posted on 26 June 2024
I spoke to Doctor at the weekend and then my husband messaged the surgery to say I had got worse. A Senior Receptionist called me with concern and said Doctor would ring me back which he did. And on the back of that I got a call from the Crisis team. For all that to happen in one day is amazing. I have follow ups tomorrow. These guys go above and beyond reasonable care and work and call patients in their own time. That's why the phones are a little busy sometimes. It's always worth the wait. I can't recommend the surgery enough. Thanks to all involved.
Visited June 2024
Review titled Adderley Green Surgery
Replied on 26 October 2024
Dear Patient, Thank you for taking the time to post your positive feedback, we are very happy to hear that you received an attentive service from our practice. We greatly appreciate your comments and will feed these back to the practice team. The practice team is passionate about delivering a high-quality service and outstanding care to our patients. Kind Regards, Bev Heath - Practice Manager
-
Review titled Thank you so much for the summer family fun day
Rated 5 stars out of 5
by Radwa Abunaib - Posted on 17 July 2024
Dear All, I would like to say thank you so much for the summer family day that took place in June 2024. Myself and my children really enjoyed it.. face panting .. bubbles .. music .. activities .. ice cream .. tea and lovely cookies and above all is the warm welcome and smiles we saw in the staff and all visitors.. The event was success thank you for planning such a day for the patients and their families 💕
Visited June 2024
Review titled Adderley Green Surgery
Replied on 26 October 2024
Dear Radwa Abunaib, Thank you for taking the time to post your lovely feedback, we are very happy to hear that you enjoyed our summer event hosted by our practice team and volunteers. We greatly appreciate your comments and will feed these back to the practice team and our patient participation group. We hope that you can join us for our future events. Kind Regards, Bev Heath, Practice Manager
-
Review titled Well organised
Rated 5 stars out of 5
by Ann jones - Posted on 07 October 2024
Quick and straight forward better organised than last year with prompt treatment of flu injections
Visited June 2024
Adderley Green Surgery has not yet replied.
-
Review titled Pain management
Rated 5 stars out of 5
by david harp - Posted on 12 July 2024
Extremely impressed with the consultation very helpful Doctor I felt well informed on the benefits and risks of the treatment very helpful and nice manner
Visited June 2024
Review titled Adderley Green Surgery
Replied on 26 October 2024
Dear David, Thank you for taking the time to post your positive feedback, we are very happy to hear that you were impressed with the consultation performed by our practice GP. We greatly appreciate your comments and will feed these back to the practice team. The practice team is passionate about delivering a high-quality service and outstanding care to our patients. Kind Regards, Bev Heath -Practice Manager
-
Review titled Polite, friendly surgery
Rated 4 stars out of 5
by S sherratt - Posted on 24 June 2024
Once in for appointment, the gp was very informative. Explained everything that would happen & what would happen next. Only feedback I would say is take the patients in on time or update next patient of the wait
Visited June 2024
Review titled Adderley Green Surgery
Replied on 26 October 2024
Dear S Sherratt, Thank you for taking the time to post your positive feedback, we are very happy to hear that you received informative assistance from our practice. We greatly appreciate your comments and will feed these back to the practice team. We would like to apologise that your appointment was delayed, our clinicians may run behind due to matters beyond their control. We will endeavour to inform patients if clinicians are experiencing delays. The practice team is passionate about delivering a high-quality service and outstanding care to our patients. Kind Regards, Bev Heath - Practice Manager
-
Review titled Very good
Rated 5 stars out of 5
by Gillian - Posted on 18 June 2024
Very professional and I have been treated very well, the Dr and practice nurses at the practice very professional and I was treated with respect at all times, and my treatment was explained to me in a manner that I felt didn’t go over my head and I would recommend to others.
Visited June 2024
Review titled Adderley Green Surgery
Replied on 26 October 2024
Dear Gillian, Thank you for taking the time to post your positive feedback, we are very happy to hear that you received an informative, professional and respectful service from our practice. We greatly appreciate your comments and will feed these back to the practice team. The practice team is passionate about delivering a high-quality service and outstanding care to our patients. Kind Regards, Bev Heath - Practice Manager
-
Review titled Excellent Service for Challenging times.
Rated 5 stars out of 5
by Anonymous - Posted on 18 May 2024
I had an appointment and was given the time I needed by Doctor as I am having lots of problems with my Co-Morbidities. I had a pre arranged appointment and each issue was addressed. I always feel looked after and I have no qualms with the practice. It's always busy and efficient and nice and clean. The Practice Manager always has a hello for me. Even though I am a complicated patient by my own admission. I could not even contemplate leaving the practice. I left my issues with the Doctor and I was given blood tests there and then.
Visited May 2024
Review titled Adderley Green Surgery
Replied on 21 May 2024
Dear Patient, Thank you for your kind comments regarding our practice. We are happy to know that you are receiving excellent patient care from the whole team. I will share this review with all of them, they will be incredibly happy to receive such praise. Kind Regards, Bev Heath Practice Manager