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Adelaide Street Surgery

61 Elizabeth Street, Blackpool, FY1 3JG

Contact details and opening times

Patient ratings and reviews

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Reviews

Displaying 1 to 2 of 2

  1. Review titled Outstanding

    Rated 5 stars out of 5

    by Susan Fairbrother - Posted on 23 October 2024

    This has to be the Best Practice in Lancashire. Today I had a problem regarding my medication. The staff promptly sorted this out and were so thorough and efficient. They always help in any way they can. Thank you for a First class service all of you at this efficient and understanding surgery

    Visited October 2024

    Report as unsuitable

    Adelaide Street Surgery has not yet replied.


  2. Review titled Without compassion/ not valuable to them

    by Anonymous - Posted on 19 April 2024

    I have been suffering with few things lately. Everytime I called for an app , receptionist said , " I don't have any app left face to face " . I felt that no one is listening when you try to tell them your problem. Some doctors are helpful but the others make you feel unworthy and not valued. Suffering for about 3 moths and no one has the insiative to look deeper and investigate. Because of that , it's affecting my day to day life , work and family. Unfortunately, I have to look for another GP.

    Visited April 2024

    Report as unsuitable

    Review titled Adelaide Street Surgery

    Replied on 29 May 2024

    Dear patient, thank you for your feedback. I have raised portions of this review to the relevant teams. I sympathise and understand how it might seem like we are not listening, and we will be looking into more suitable pathways regarding our appointment systems going forwards. If you would like to discuss your situation in more detail, please contact the surgery at blackpool.adelaidemedicalcentre@nhs.net, and address it for the attention of Joshua. Thank you - Joshua, Systems Manager.

    Report as unsuitable