Alchester Medical Group
Langford Medical Practice, 9 Nightingale Place, Bicester, Oxfordshire, OX26 6XXContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Extremely helpful
Rated 5 stars out of 5
by Anonymous - Posted on 19 December 2023
Yesterday I called for an appointment at 8am, received an appointment for 9am the same morning, wasn't sat down long after arriving before they called my name and the Dr I spoke to (I believe was a paramedic) was very informative about what was causing my symptoms and was very clear when explaining the best way to treat them and get better. He was very clear in the way he explained it all to me making it easy to understand but was also very cheerful and friendly making the trip to the Dr's much more enjoyable so I'd like to say thank you very much for all of his help.
Visited December 2023
Alchester Medical Group has not yet replied.
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Review titled Excellent service
Rated 5 stars out of 5
by Sara - Posted on 08 December 2023
Completed an EConsult , got immediate communication via text / email to confirm receipt and expected contact time. Phone call from reception with a GP appointment on same morning , saw GP full examination completed and full explanation given . Prescription sent to pharmacy which I collected in the afternoon, I try to give time to process as they are so busy at pharmacy. Referred to Bicester community for XRay all done excellent service . Thank you to the team
Visited December 2023
Alchester Medical Group has not yet replied.
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Review titled Impossible to get an appointment
Rated 1 star out of 5
by Pmn02 - Posted on 16 October 2023
The whole appointment process is so complicated and bureaucratic it seems designed to put people off. And E-consults are cancelled if you don’t do everything spot on.
Visited October 2023
Alchester Medical Group has not yet replied.
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Review titled helpful paramedic
Rated 5 stars out of 5
by Anonymous - Posted on 12 September 2023
Saw the paramedic yesterday and he was professional and made me feel confident. He supplied helpful information and advice. Had a friendly manner. Made sure I received a prescription efficiently.
Visited September 2023
Alchester Medical Group has not yet replied.
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Review titled Excellent GP surgery
Rated 5 stars out of 5
by Nicola Lawrence - Posted on 19 September 2023
My youngest son had deteoriated during his day with his childminder. He was very miserable and had a chesty cough. When I picked him up at 1630 after work, she suggested I get him seen. I called during my ten min drive home. My GP called me back before I reached home. I explained the situation and he suggested I divert to the surgery. My GP then checked my son over and diagnosed a chest infection, prescribing a dose of antibiotics. I'm leaving this review because this is the sort of brilliant service I always get from the Alchester Medical Group, and I think I'm in danger of taking for granted but I realise it is truly excellent and I am very grateful for the super care they show towards my family. Thank you to you all.
Visited September 2023
Alchester Medical Group has not yet replied.
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Review titled Pleasant Experience
Rated 3 stars out of 5
by Suzelle Kuhn - Posted on 13 June 2023
Our almost 1 year old has been sick for a while and on Friday we noticed discharge from his ear with a fever. At first I wasn't sure if I should phone as I've always gotten the same response when our GP would phone us back. I got a call back from another GP and he asked us to bring in our baby so he could examine him. We where helped in a very professional manner and the GP was extremely helpful and explained everything really well to us. We moved here August last year and our little one has been constantly sick. As a first time mother in another country with no friends or family it's been really hard on me at times when he's been under the weather. I've always felt like I'm doing something wrong. By the end of the visit the GP explained to us that because of the move and change in climate and all it can take up to 2 years for all of us to adjust and that it would be normal for us the be more sick than what we usually are. My whole world changed in that moment, everything made sense and and it feld like a big load was lifted off my shoulders. I wasn't failing my child, it would just take time to adjust. I would like to personally thank the GP for taking the time to see us and to explain to us what is going on and happening. From the bottom of my heart, thank you so much. You have settled a worrying mothers heart and mind. Thank you also to all the staff from starting point of when we phoned to reception when we got there. All of them where very helpful and kind x
Visited June 2023
Alchester Medical Group has not yet replied.
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Review titled Paramedic five stars
Rated 5 stars out of 5
by Mrs Dean - Posted on 21 June 2023
It’s never easy when you need to see your gp but they happen to have a day off and although you know what you need in terms of treatment you’re still requested to come in for an appointment. However if you were lucky enough like me to be seen by the senior paramedic, you will never be disappointed. He always listens and takes his time to fully understand both the patient and the full extent of my circumstances. I’ve never been disappointed, and I’ve never been left in a state of ill health that warranted further 111 or a&e. He is an absolute credit to the Practice!
Visited June 2023
Alchester Medical Group has not yet replied.
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Review titled Para medic practitioner excellent
Rated 4 stars out of 5
by Shaun Foote - Posted on 25 June 2023
Great communication, let me know what to expect and when. And it happened as he said it would. Would recommend
Visited June 2023
Alchester Medical Group has not yet replied.
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Review titled Great members of staff
Rated 4 stars out of 5
by Hilary - Posted on 20 April 2023
After a lengthy wait on the phone, I got an appointment within two hours. I was seen on time, the practitioner I saw was great, nothing was too much trouble. He was very thorough in checking and diagnosing my problem. His manner was very reassuring and he took his time with me. Having diagnosed my problem he requested a prescription from a doctor, which I picked up from the pharmacy during the visit. Having been ill for three weeks and being reluctant seek help, due to the current pressure the NHS is under. I decided I could wait no longer. I’m glad I did and was most impressed by the prompt action of the patient coordinator in booking me an appointment. My final comment is a big thankyou to the practitioner for his excellent service.
Visited April 2023
Alchester Medical Group has not yet replied.
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Review titled Great Service
Rated 5 stars out of 5
by Alison - Posted on 12 April 2023
Having visited a couple of times over the past few weeks for myself and my son, our experience with the new paramedic at Victoria house has been fantastic. Both times we have been seen quickly, and provided with the advice and help we needed. They were great with my son, and put him at ease.
Visited April 2023
Alchester Medical Group has not yet replied.