Aldborough Surgery
The Surgery, Chapel Road, Aldborough, Norwich, Norfolk, NR11 7NNContact details and opening times
Patient ratings and reviews
Leave a review
Help others by sharing your thoughts and experiences about Aldborough Surgery.
Reviews
-
Review titled Mix up
Rated 3 stars out of 5
by Elizabeth Dunham - Posted on 03 March 2025
I came to open surgery and waited to see a doctor. My name was called but before I had a chance to stand another lady went in my place. I waited a bit longer and my name was called again. I went into the room with the doctor. She didn't check my name or date of birth. I told her I had been to the hospital 2 days before about a problem with my ear. She could find no record of my problems or my hospital appointment. I had to explain everything to her. I then went on to ask for a review of my medication. She asked how I was getting on with my chest inhalers. I have never had an inhaler or chest problem. She said I had no more prescription medicines. I have been on 3 others for years and told her so. She then asked me if my name was something totally different from mine. She was looking at someone else's notes. I am so disappointed.
Visited February 2025
Review titled Aldborough Surgery
Replied on 03 March 2025
Thank you for taking the time to complete a review regarding Aldborough Surgery. I am extremely sorry for the experience that you received when visiting our surgery. We will ensure that further training is provided to prevent this mix up from happening again. If you wish to discuss this matter further please do not hesitate to contact me. Alex Lorryman Practice Manager
-
Review titled Caring and Organised
Rated 5 stars out of 5
by Anonymous - Posted on 07 August 2023
Im so impressed with Aldborough Surgery, Since leaving my other Surgery which I have been at all my life, I cant stress enough the difference. They are caring, and make you feel as though they have time to really get to the bottom of your problem. They are organised, and I feel like my health is in good hands. Aldborough is a lovely little surgery.
Visited August 2023
Aldborough Surgery has not yet replied.