Alderwood Medical Practice
Longford Road, Cannock, Staffordshire, WS11 1QNContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Great Practice
Rated 4 stars out of 5
by Anthony Llewellyn - Posted on 27 May 2023
Was sent here from a Great Wyrley practice on a Saturday morning which is normally closed for Gp visits ...saw a doctor from another practice who was very good and thorough ..what a lovely building it is you people of Cannock should be very thankful for what you have , wished we had a practice like it ...many thanks !
Visited May 2023
Alderwood Medical Practice has not yet replied.
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Review titled Do not answer the telephones
Rated 1 star out of 5
by Anonymous - Posted on 24 April 2023
I called at 8am to arrange a same day appointment. The call took 45 minutes to be answered. Everybody knows at 8am, the majority of calls are booking appointments therefore take no longer then 1 minute. I was advised to call back if my symptoms worsen which they did however when i called back, i was 11 in the que and it took 1 hour and 45 minutes to move down to caller 7!! I had no choice but too attend A&E and my appointment went down as a dna due to not being able to make contact. Telephone system need's reviewing or messaging facility need's enabling on Pt Access/nhs App as unfair service. I strongly believe the telephone's are only answered at their convenience.
Visited April 2023
Alderwood Medical Practice has not yet replied.