Allesley Park Medical Ctr
2 Whitaker Road, Coventry, CV5 9JEContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Neuro affirmative surgery
Rated 5 stars out of 5
by Sam - Posted on 03 January 2025
Absolutely fantastic patient understanding and care. My autistic son was feeling very anxious as he thought his heart wasn't beating properly. He was taken very seriously and was given an ECG, we then received a child friendly, clear text message from the doctor to let us know that the ECG was completely normal and that they hope this gives some reassurance, and that if there are still concerns more investigations and tests can be offered. This made my son feel valued and heard. I feel this shows that the practice is neuro affirmative. Thank you for reassuring me and my son
Visited January 2025
Review titled Allesley Park Medical Ctr
Replied on 03 January 2025
Thank you for your lovely feedback, it is much appreciated. I will ensure the comments go back to the team. Gemma Sutton Practice Manager
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Review titled Cant get appointment
Rated 1 star out of 5
by Anonymous - Posted on 11 November 2024
Trying to book am appointment for my 81 year old mother and cant get an appointment. Keep getting told to call back at 8:30 and basically flip a coin to see if you can get in. As always the NHS management are more focused on hitting targets that patients are seen within 24hrs and this is preventing patents from booking appointments for the following days. If someone can book a dental appointment for 6months, why does it seem so difficult to book an appointment for that week? Also, why is it not possible to have a doctor available for emergency appointments for that day and then this would allow Doctors to schedule appointments for the days they arent covering the emergency appointments? Note, this isnt aimed at the practice or its staff, but the rules and targets they are expected to meet placed on them by management.
Visited November 2024
Review titled Allesley Park Medical Ctr
Replied on 03 January 2025
Dear Patient, Many thanks for your feedback. I'm sorry we failed to meet your expectations. Just wanted to make you aware we do have book on the day appointments. I would be happy to discuss this further if you wanted to contact me at the GP practice. Gemma Sutton Practice Manager
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Review titled Thank you
Rated 5 stars out of 5
by Mike Tomkinson - Posted on 16 December 2024
I cannot thank the staff and doctors enough. I am able to get a same day appointment with a doctor that really cares and understands. The reception staff are so helpful and friendly. I am not a frequent visitor to the doctors, but the experience I have had has been exceptional, from testing, diagnosis and monitoring. Nothing is too much trouble. My repeat prescriptions are processed within days and sent to the pharmacy located next door. I cannot thank the staff at the practice enough and I truely believe their care and intervention has saved my life. Please keep doing what you are doing and providing the amazing service that others outside of the area envy. Wishing you all a happy and peaceful Christmas and a happy new year.
Visited September 2024
Review titled Allesley Park Medical Ctr
Replied on 03 January 2025
Thank you for your lovely feedback, it is much appreciated. I will ensure the comments go back to the team. Gemma Sutton Practice Manager
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Review titled Unhelpful
Rated 1 star out of 5
by Mrs J.Rice - Posted on 21 May 2024
Wanted a form stamped & signed by a doctor. After waiting some time. My son called them serval times and was told they lost it, then was told it was in with the doctors. Then was told to fetch the form from doctor as he was not going to sign it. On the envelope notes had been written. Eg..is this the sort of thing you would be willing to do? I suspect not. Eg.. I cannot do this, it has already been signed.
Visited May 2024
Review titled Allesley Park Medical Ctr
Replied on 24 May 2024
Dear Mrs Rice, Many thanks for your feedback. I'm sorry if this caused you any problems. So you are aware what you asked to be done is additional work outside the GP contract. Sometimes this can easily be carried out and sometimes not. I would be happy to discuss further if you contact me at the GP practice. Gemma Sutton (Practice manager)
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Review titled Fantastic Dr
Rated 5 stars out of 5
by Deborah Greer - Posted on 07 January 2024
On 3/10/23 my partner and I visited the Centre to attend a GP appt for my partner due to so concerns about his health The Dr who we seen went over and above his care compassion and listening skills were just amazing and he gave us a very precious commodity his time. Follow up care was amazing and thankfully what our initial concern was has been thankfully resolved due the Drs due diligence and his follow up care. I will be putting this in writing to the practice manager and tell friends and colleagues what amazing care we had and the medical centre is second to none. As a healthcare professional myself I know all too well how vulnerable we are and how we focus on what goes wrong as opposed to right. Many thanks to DR B you are a credit to the medical profession
Visited October 2023
Review titled Allesley Park Medical Ctr
Replied on 09 January 2024
Thank you for your lovely feedback, it is much appreciated. I will ensure the comments go back to the team. Gemma Sutton Practice manager
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Review titled Great Advice
Rated 5 stars out of 5
by Duncan Moore - Posted on 23 September 2023
Visited practice for a chat about recent ECG reading and associated issues. Doctor was absolutely brilliant, explained exactly what was going on, reason why and what was going to happen in future. I came away feeling really happy as knowing what was what set my mind at ease. Cannot mention names but she was excellent.
Visited September 2023
Review titled Allesley Park Medical Ctr
Replied on 03 January 2025
Thank you for your lovely feedback, it is much appreciated. I will ensure the comments go back to the team. Gemma Sutton Practice Manager