Alpine House Surgery
86 Rothley Road, Mountsorrel, Loughborough, Leicestershire, LE12 7JUContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Great organisation for covid jabs
Rated 4 stars out of 5
by Jean Johnson - Posted on 07 October 2023
I had an appointment for my covid booster for 1.22pm. The surgery rang about 11am to say I could go any time up to 1pm from the time they rang . Arrived soon after the call to a short queue and soon was in the treatment room. Had the jab and left. All very organised. Thanks.
Visited October 2023
Alpine House Surgery has not yet replied.
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Review titled little Scratch :)
Rated 4 stars out of 5
by Linda Squire - Posted on 07 October 2023
Saturday 7th november 2023 my husband and I had our covid jab, very organized clinic and nurses and receptionists with smiley faces...it all helps:) Thank you staff for having to come in on a Saturday morning much appreciated.
Visited October 2023
Alpine House Surgery has not yet replied.
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Review titled Always found them accommodating
Rated 5 stars out of 5
by ian geary - Posted on 08 October 2023
I have always had good service here. The vaccination process is very slick and on time. Appointments had a bad patch through lockdown but where did not? I have had face to face and phone appointments and regular blood tests automatically arranged. Bearing in mind teh vast increase in the population around due to house building I am amazed that new patients can be registered.
Visited October 2023
Alpine House Surgery has not yet replied.
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Review titled Excellent Service
Rated 5 stars out of 5
by Stephen Joseph Bakewell - Posted on 07 October 2023
I have been a patient since 1991 and I have always found the staff to courteous and professional. Overall I am very pleased
Visited October 2023
Alpine House Surgery has not yet replied.
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Review titled Great Practice
Rated 5 stars out of 5
by Petra Hobbs - Posted on 07 October 2023
Attended today after receiving a text message this morning to get a covid injection. Straight in and out, no waiting and a nice friendly service. A great service.
Visited October 2023
Alpine House Surgery has not yet replied.
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Review titled Can not get appointment
Rated 1 star out of 5
by Anonymous - Posted on 01 September 2023
Crazy appointment system. On the phone for over 1 hour each time we call the surgery to be told no telephone appointments. Tried to book by walking in and told to call up on the day. They tell you to go to A&E or Urgent care, how does this help the NHS?? I wouldn't recommend as its almost impossible to get an appointment here.
Visited September 2023
Alpine House Surgery has not yet replied.
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Review titled Excellent people that run this practice
Rated 5 stars out of 5
by Mrs Kathryn Smith - Posted on 23 September 2023
Had my flu and pneumonia jabs this morning. Excellent service. Well done to everyone who has run this clinic.
Visited September 2023
Alpine House Surgery has not yet replied.
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Review titled Caring,friendly and efficient
Rated 5 stars out of 5
by Anonymous - Posted on 16 September 2023
My wife and I attended for flu and pneumonia jabs this morning.There was a stream of people attending for the same reason.All the staff were smiling and helpful and doing their best to make the aged attendees feel calm.All was under control with people moving efficiently from room to room.
Visited September 2023
Alpine House Surgery has not yet replied.
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Review titled Saturday Flu Clinic
Rated 5 stars out of 5
by Bruce Weightman - Posted on 24 September 2023
Attended the Flu Clinic on Saturday morning. It was really well organised with two receptionists and no waiting. Really nice welcome , in and out in under five minutes. Well done.
Visited September 2023
Alpine House Surgery has not yet replied.
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Review titled Excellent service for flu jabs
Rated 5 stars out of 5
by Jean Grantham - Posted on 17 September 2023
Very quick and efficient. Took my elderly neighbours (95 & 96) too who are both very unsteady on their feet and I spoke with a receptionist who said it would be no trouble to get a nurse to go outside and give them their injections in the car. Brilliant and so kind.
Visited September 2023
Alpine House Surgery has not yet replied.