Alwoodley Medical Centre
Saxon Mount, Moortown, Leeds, West Yorkshire, LS17 5DTContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Great practise
Rated 5 stars out of 5
by Anonymous - Posted on 03 November 2022
Through difficult times we have found the practice to be as accommodating as possible. The new online booking service is great. Thankyou to all the staff.
Visited October 2022
Review titled Alwoodley Medical Centre
Replied on 07 December 2022
Dear Anonymous, Thank you for your positive feedback and we are pleased that you like the online booking service. I will pass on your comments to the staff. Patient Services Manager Alwoodley Medical Centre
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Review titled No masks
Rated 1 star out of 5
by Anonymous - Posted on 17 October 2022
Attended for our booster vaccines. Covid is still well & truly with us. Even if you can’t make attendees wear a face mask, it’s scandalous that the people administering the vaccines don’t wear a mask. We will be using services elsewhere in future.
Visited October 2022
Review titled Alwoodley Medical Centre
Replied on 07 December 2022
Dear Anonymous, We follow the NHS guidelines regarding mask wearing but staff are happy to wear a mask if a patient request this. Patient Services Manager Alwoodley Medical Centre
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Review titled Poor appointment system
Rated 3 stars out of 5
by Anonymous - Posted on 26 September 2022
The appointment system is poor in what is otherwise a good surgery. Last week I filled in a Triage form and said I wouldn't be available at a particular time this morning (due to another appointment). The surgery then left me 4 voice mails within 6 minutes telling me to "attend my phone", at the precise time I said I wouldn't be available?! I then called the surgery who said they'd check if I can be put back on this list, but there was no guarantee. So helpful and clear I'm sure you agree! The process is ridiculous and wastes valuable NHS and patient time. Expecting patients to cancel any commitments and sit around all day with their phone in their hand is a pretty arrogant and the surgery just say there's "nothing they can do" when you speak with them.
Visited September 2022
Review titled Alwoodley Medical Centre
Replied on 07 December 2022
Dear Anonymous, I sorry that you did not receive a telephone call from the GP at the time you requested, the GP’s do try to phone patients at the time requested but due to the volume of calls they have to deal with this is not always possible. We do offer time slot appointments online that can be booked by patients using the NHS app or Patient Access app, these appointments are available to book from 8am, you can also book these appointments by calling the surgery from 8am. Patient Services Manager Alwoodley Medical Centre