Ancoats Urban Village Medical Practice
Old Mill Street, Manchester, Lancashire, M4 6EEContact details and opening times
Patient ratings and reviews
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Help others by sharing your thoughts and experiences about Ancoats Urban Village Medical Practice.
Reviews
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Review titled Wonderful and helpful
Rated 5 stars out of 5
by Anonymous - Posted on 03 December 2024
Managed to be seen very quickly, great communication and reception team nice and friendly. Clinician was very helpful, professional and thorough. Lovely experience.
Visited December 2024
Ancoats Urban Village Medical Practice has not yet replied.
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Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 17 November 2024
Doctor was very kind, caring and patient. She listened to the details of the symptoms patiently and gave professional advice. And reception staff was very friendly. Thank you.
Visited November 2024
Ancoats Urban Village Medical Practice has not yet replied.
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Review titled Grateful for the practice
Rated 5 stars out of 5
by Anonymous - Posted on 29 November 2024
I had an appointment same day as it was urgent matter, my GP was very caring and understanding they saved me on a very bad day
Visited November 2024
Ancoats Urban Village Medical Practice has not yet replied.
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Review titled Great service and care provided
Rated 5 stars out of 5
by Anonymous - Posted on 07 November 2024
During my appointment I was listened to and provided with lots of options. The GP was extremely helpful, thorough and patient.
Visited November 2024
Review titled Ancoats Urban Village Medical Practice
Replied on 07 November 2024
Thank you for your wonderful feedback. We're delighted to hear that you felt listened to and found the GP helpful, patient and thorough. We will make sure your feedback is shared with the whole team. Best wishes Kay Keane Practice Manager
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Review titled Great practice
Rated 4 stars out of 5
by Anonymous - Posted on 14 November 2024
Doctor was very kind and calmed my nerves. The doctor reassured me of my problem. She was very patient and asked thoroughly about my symptoms
Visited November 2024
Review titled Ancoats Urban Village Medical Practice
Replied on 14 November 2024
Thank you so much for your kind words. We're delighted to hear that you had a positive experience at our practice and that the doctor was able to calm your nerves and provide reassurance. Our team is committed to offering thorough and compassionate care, and it's wonderful to know that we met your expectations. If you need any further assistance or have any questions, please don't hesitate to reach out. Kay Keane Practice Manager
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Review titled Great experience
Rated 5 stars out of 5
by Anonymous - Posted on 17 October 2024
The doctor I saw was lovely, very patient and understanding. Really great impression of the place as a whole
Visited October 2024
Review titled Ancoats Urban Village Medical Practice
Replied on 24 October 2024
Thank you for taking the time to share your positive experience with us. We are delighted to hear that the doctor you saw was lovely, patient, and understanding, and that you left with a great impression of our practice as a whole. At Urban Village we strive to create a welcoming and supportive environment for all our patients, and it is great to know that our efforts have made a positive impact on your visit. Your feedback is appreciated and will be shared with the entire team. Thank you once again for your kind words. Kay Keane Practice Manager
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Review titled GP/great service
Rated 5 stars out of 5
by Becci Harkin - Posted on 22 October 2024
Dr who i seen was so lovely, kind compassionate, caring and offered so much support for me and I hope this continues
Visited October 2024
Review titled Ancoats Urban Village Medical Practice
Replied on 24 October 2024
Dear Becci Thank you for taking the time to share your experience with us. We are delighted to hear that the doctor you saw was lovely, kind, compassionate, and caring, and that they provided you with the support you needed. At Urban Village we are committed to offering consistent, high-quality care to all our patients, and it is heartening to know that our efforts have positively impacted your experience. We strive to ensure that this level of care continues with every interaction you have with us. Your feedback is greatly appreciated and will be shared with the doctor and the entire team to encourage them to continue their excellent work. Thank you once again for your kind words. Kay Keane Practice Manager
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Review titled Great Doctor practice.
Rated 5 stars out of 5
by A . Subuola - Posted on 18 October 2024
I am short of words with my last Doctor's appointment on 17/10/2024. The Doctor's therapeutic practice was second to none since I've been using the nhs. In fact I really felt relieved after seen this wonderful Doctor. She's very empathetic, brilliant with the right attitude. She's doing the right job.
Visited October 2024
Review titled Ancoats Urban Village Medical Practice
Replied on 24 October 2024
Dear A Subuola Thank you so much for sharing your feedback regarding your recent appointment. We are delighted to hear that your experience with the doctor was exceptional and that their therapeutic practice stood out. It's great to know that you felt relieved and well-cared for during your visit. We are proud to have such empathetic and brilliant professionals on our team who are dedicated to providing the highest standard of care with the right attitude. Your kind words will be shared with the doctor and the entire team, as they serve as a great encouragement to continue their excellent work. We are committed to ensuring that every patient receives the compassionate and effective care they deserve. Thank you again for your kind words Kay Keane Practice Manager
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Review titled Great care given
Rated 5 stars out of 5
by Anonymous - Posted on 29 October 2024
Really listened and showed understanding. Talked through options and agreed way forward. I’ve been a patient here for many years and couldn’t be happier.
Visited October 2024
Review titled Ancoats Urban Village Medical Practice
Replied on 07 November 2024
Thank you for your kind words. We're thrilled to hear that you felt listened to and understood during your visit. Your satisfaction as a long-standing patient means a lot to us. We will make sure that the whole team receives a copy of your feedback Best wishes Kay Keane Practice Manager
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Review titled Very professional
Rated 5 stars out of 5
by Anonymous - Posted on 22 October 2024
The Doctor took the time to listen to my concerns, explained the diagnosis clearly, and provided thoughtful recommendations. I appreciated their professionalism, attention to detail, and the way they made me feel comfortable throughout the appointment. Highly recommend 😊
Visited October 2024
Review titled Ancoats Urban Village Medical Practice
Replied on 24 October 2024
Thank you so much for your feedback. We are delighted to hear that your experience with our doctor was positive and that they took the time to listen to your concerns, explained the diagnosis clearly, and provided thoughtful recommendations. At Urban Village we strive to ensure that every patient feels comfortable and well-informed during their appointments. It is great to know that our doctor's professionalism, attention to detail, and compassionate care made a difference for you. Your recommendation means a lot to us, and we will share your kind words with the doctor and the entire team to encourage them to continue providing exceptional care. Thank you once again for your feedback and recommendation. Kay Keane Practice Manager