Ancoats Urban Village Medical Practice
Old Mill Street, Manchester, Lancashire, M4 6EEContact details and opening times
Patient ratings and reviews
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Help others by sharing your thoughts and experiences about Ancoats Urban Village Medical Practice.
Reviews
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Review titled Really reliable practice
Rated 5 stars out of 5
by Anonymous - Posted on 23 January 2025
I frequently have a positive experience when I come to this practice. Far better than others I have been to. The doctor I saw today was very attentive, kind and reassuring. I’d name her but it isn’t letting me submit the review with a name! She calmed my nerves and gave great advice. Thank you!
Visited January 2025
Review titled Ancoats Urban Village Medical Practice
Replied on 24 January 2025
Thank you so much for your kind words and 5-star review! We’re delighted to hear that you’ve had such positive experiences at our practice. It’s great to hear that the doctor you saw made you feel comfortable, listened attentively, and provided reassurance. We’re lucky to have such caring team members, and we’ll be sure to share your feedback with them. Kind regards Kay Kay Keane Practice Manager
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Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 21 January 2025
Arrived in time and few minutes later I was already in. Doctor was really nice and explained everything quite clear. Very happy with the service
Visited January 2025
Review titled Ancoats Urban Village Medical Practice
Replied on 22 January 2025
Thank you for your 5 star review! We're delighted to hear that you had such a positive experience. It's great to know that you were seen promptly and that the doctor provided clear explanations. Your satisfaction means a lot to us, and we're always here to provide the best care possible. Best wishes Kay Keane Practice Manager
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Review titled Great practice
Rated 4 stars out of 5
by Anonymous - Posted on 22 January 2025
Very friendly, kind and the Doctor was great at providing me with feedback and hearing my issues. Had a good experience with their friendliness and kindness.
Visited January 2025
Review titled Ancoats Urban Village Medical Practice
Replied on 22 January 2025
Thank you for your wonderful review! We're thrilled to hear that you had such a positive experience. Our team takes pride in being friendly and attentive, and it's great to know the doctor provided helpful feedback while listening to your concerns. Your kind words motivate us to continue delivering compassionate care. Best wishes Kay Keane Practice Manager
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Review titled Great experience
Rated 5 stars out of 5
by Anonymous - Posted on 29 January 2025
I have always had an excellent experience at this practice. The practice is clean, staff are polite and the auto check in is so easy. I was seen today early as I checked in early which was great and unexpected. My doctor put me at ease really quickly, made me feel heard and respected my concerns. I would be more than happy to see them again. The practice also has family planning/contraception clinics which are sometimes held at the weekend which I find really useful and I am so glad Urban Village is my local doctors surgery as I haven’t had great experiences elsewhere in the past.
Visited January 2025
Ancoats Urban Village Medical Practice has not yet replied.
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Review titled Excellent experience
Rated 5 stars out of 5
by Dumitru - Posted on 29 January 2025
The staff has been really helpful in dealing with our requests. My mum has been looking for ways to lose weight and the doctor forwarded her to a physiotherapist quickly as well as prescribed medication to help with this
Visited January 2025
Ancoats Urban Village Medical Practice has not yet replied.
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Review titled Great Experience
Rated 5 stars out of 5
by Anonymous - Posted on 29 January 2025
I was seen promptly & the dr was incredibly attentive & knowledgable. Addressed all my concerns and listened to me when I said I wanted a follow up - agreed a plan of action moving forward. I felt really seen and heard, very happy with service
Visited January 2025
Ancoats Urban Village Medical Practice has not yet replied.
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Review titled Great experience as ever
Rated 5 stars out of 5
by Anonymous - Posted on 28 January 2025
The doctor I saw today was kind, attentive, and took time to explain everything to me so well, including future courses of action should that be needed. I felt reassured and looked after to a high level
Visited January 2025
Review titled Ancoats Urban Village Medical Practice
Replied on 29 January 2025
Thank you for your kind words and 5 star review. We're so pleased to hear that you had a great experience and felt well taken care of. Providing attentive and thorough care is our priority, and we're glad you felt reassured. We appreciate your feedback and will ensure that it is shared with the whole team Kind regards Kay Kay Keane Practice Manager
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Review titled Wonderful and helpful
Rated 5 stars out of 5
by Anonymous - Posted on 03 December 2024
Managed to be seen very quickly, great communication and reception team nice and friendly. Clinician was very helpful, professional and thorough. Lovely experience.
Visited December 2024
Review titled Ancoats Urban Village Medical Practice
Replied on 11 December 2024
Thank you so much for your fantastic 5-star review! We are delighted to hear that you were able to be seen quickly and that you experienced great communication with our friendly reception team. It's wonderful to know that you found the clinician to be helpful, professional, and thorough. We strive to provide a welcoming and efficient service, and your kind words are a testament to the hard work and dedication of our team. We truly appreciate your feedback and are thrilled that you had a lovely experience with us. Best wishes Kay Keane Practice Manager
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Review titled Great practice
Rated 5 stars out of 5
by Lorena - Posted on 11 December 2024
Great practice and doctors! Respond very fast. Doctor was so kind and helpful! Great communication..
Visited December 2024
Review titled Ancoats Urban Village Medical Practice
Replied on 11 December 2024
Dear Lorena, Thank you so much for your wonderful 5-star review! We are delighted to hear that you had a positive experience with our practice and doctors. It's fantastic to know that you appreciated the fast response and found the doctor to be kind and helpful. We strive to maintain great communication and provide compassionate care to all our patients, and your feedback is truly encouraging. We are grateful for your kind words and are committed to continuing to meet your healthcare needs. Kind regards Kay Keane Practice Manager
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Review titled Such a fantastic practice
Rated 5 stars out of 5
by Anonymous - Posted on 04 December 2024
Whenever I have a problem I’m always seen immediately. Today the doctor I saw was brilliant , she really made me feel cared for and listened intently to me. She put me at ease and reassured me completely. I really appreciate everything she did at the appointment.
Visited December 2024
Review titled Ancoats Urban Village Medical Practice
Replied on 11 December 2024
Thank you so much for your wonderful 5-star review! We are thrilled to hear that you have consistently received prompt care and that your recent experience with our doctor was so positive. It's great to know that the doctor made you feel cared for and listened to, and that she was able to put you at ease and provide reassurance. Our team is dedicated to offering compassionate and attentive care, and your feedback is a testament to their commitment. Your kind words mean a lot to us and will be shared with the entire team Best wishes Kay Keane Practice Manager