Ancoats Urban Village Medical Practice
Old Mill Street, Manchester, Lancashire, M4 6EEContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 21 January 2025
Arrived in time and few minutes later I was already in. Doctor was really nice and explained everything quite clear. Very happy with the service
Visited January 2025
Review titled Ancoats Urban Village Medical Practice
Replied on 22 January 2025
Thank you for your 5 star review! We're delighted to hear that you had such a positive experience. It's great to know that you were seen promptly and that the doctor provided clear explanations. Your satisfaction means a lot to us, and we're always here to provide the best care possible. Best wishes Kay Keane Practice Manager
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Review titled Great practice
Rated 4 stars out of 5
by Anonymous - Posted on 22 January 2025
Very friendly, kind and the Doctor was great at providing me with feedback and hearing my issues. Had a good experience with their friendliness and kindness.
Visited January 2025
Review titled Ancoats Urban Village Medical Practice
Replied on 22 January 2025
Thank you for your wonderful review! We're thrilled to hear that you had such a positive experience. Our team takes pride in being friendly and attentive, and it's great to know the doctor provided helpful feedback while listening to your concerns. Your kind words motivate us to continue delivering compassionate care. Best wishes Kay Keane Practice Manager
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Review titled Wonderful and helpful
Rated 5 stars out of 5
by Anonymous - Posted on 03 December 2024
Managed to be seen very quickly, great communication and reception team nice and friendly. Clinician was very helpful, professional and thorough. Lovely experience.
Visited December 2024
Review titled Ancoats Urban Village Medical Practice
Replied on 11 December 2024
Thank you so much for your fantastic 5-star review! We are delighted to hear that you were able to be seen quickly and that you experienced great communication with our friendly reception team. It's wonderful to know that you found the clinician to be helpful, professional, and thorough. We strive to provide a welcoming and efficient service, and your kind words are a testament to the hard work and dedication of our team. We truly appreciate your feedback and are thrilled that you had a lovely experience with us. Best wishes Kay Keane Practice Manager
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Review titled Great practice
Rated 5 stars out of 5
by Lorena - Posted on 11 December 2024
Great practice and doctors! Respond very fast. Doctor was so kind and helpful! Great communication..
Visited December 2024
Review titled Ancoats Urban Village Medical Practice
Replied on 11 December 2024
Dear Lorena, Thank you so much for your wonderful 5-star review! We are delighted to hear that you had a positive experience with our practice and doctors. It's fantastic to know that you appreciated the fast response and found the doctor to be kind and helpful. We strive to maintain great communication and provide compassionate care to all our patients, and your feedback is truly encouraging. We are grateful for your kind words and are committed to continuing to meet your healthcare needs. Kind regards Kay Keane Practice Manager
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Review titled Such a fantastic practice
Rated 5 stars out of 5
by Anonymous - Posted on 04 December 2024
Whenever I have a problem I’m always seen immediately. Today the doctor I saw was brilliant , she really made me feel cared for and listened intently to me. She put me at ease and reassured me completely. I really appreciate everything she did at the appointment.
Visited December 2024
Review titled Ancoats Urban Village Medical Practice
Replied on 11 December 2024
Thank you so much for your wonderful 5-star review! We are thrilled to hear that you have consistently received prompt care and that your recent experience with our doctor was so positive. It's great to know that the doctor made you feel cared for and listened to, and that she was able to put you at ease and provide reassurance. Our team is dedicated to offering compassionate and attentive care, and your feedback is a testament to their commitment. Your kind words mean a lot to us and will be shared with the entire team Best wishes Kay Keane Practice Manager
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Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 10 December 2024
I seen now few Doctors They are really friendly and listen to your problem well I was seen on time for my appointments and kids appointment which is great Really happy with the service
Visited December 2024
Review titled Ancoats Urban Village Medical Practice
Replied on 11 December 2024
Thank you so much for your fantastic 5-star review! We are delighted to hear that you have had positive experiences with several of our doctors and that you found them to be friendly and attentive to your concerns. It's wonderful to know that you were seen on time for both your appointments and your children's, as we strive to provide timely and efficient service to all our patients. Your satisfaction with our service is incredibly important to us, and your kind words are greatly appreciated, we will share them with the team We are committed to maintaining the high standard of care you have come to expect, and we look forward to continuing to support you and your family Best wishes Kay Keane Practice Manager
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Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 17 November 2024
Doctor was very kind, caring and patient. She listened to the details of the symptoms patiently and gave professional advice. And reception staff was very friendly. Thank you.
Visited November 2024
Review titled Ancoats Urban Village Medical Practice
Replied on 11 December 2024
Thank you so much for your glowing 5-star review! We are thrilled to hear about your positive experience with our doctor and reception staff. It is great to know that you found the doctor to be kind, caring, and patient, and that you received professional advice tailored to your needs. We are also pleased that our reception staff made you feel welcome and supported. They are dedicated to providing compassionate and attentive care, and your feedback is a testament to their hard work and commitment. Your kind words mean a lot to us and will be shared with the entire team. Best wishes Kay Keane Practice Manager
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Review titled Grateful for the practice
Rated 5 stars out of 5
by Anonymous - Posted on 29 November 2024
I had an appointment same day as it was urgent matter, my GP was very caring and understanding they saved me on a very bad day
Visited November 2024
Review titled Ancoats Urban Village Medical Practice
Replied on 11 December 2024
Thank you so much for your wonderful 5-star review! We are delighted to hear that you were able to get a same-day appointment for your urgent matter and that your GP provided the caring and understanding support you needed. We always try to offer compassionate and timely care to all our patients, and it is heartening to know that we could make a positive difference on a challenging day for you. Your kind words are greatly appreciated and will be shared with the team. Best wishes Kay Keane Practice Manager
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Review titled Great service and care provided
Rated 5 stars out of 5
by Anonymous - Posted on 07 November 2024
During my appointment I was listened to and provided with lots of options. The GP was extremely helpful, thorough and patient.
Visited November 2024
Review titled Ancoats Urban Village Medical Practice
Replied on 07 November 2024
Thank you for your wonderful feedback. We're delighted to hear that you felt listened to and found the GP helpful, patient and thorough. We will make sure your feedback is shared with the whole team. Best wishes Kay Keane Practice Manager
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Review titled Great practice
Rated 4 stars out of 5
by Anonymous - Posted on 14 November 2024
Doctor was very kind and calmed my nerves. The doctor reassured me of my problem. She was very patient and asked thoroughly about my symptoms
Visited November 2024
Review titled Ancoats Urban Village Medical Practice
Replied on 14 November 2024
Thank you so much for your kind words. We're delighted to hear that you had a positive experience at our practice and that the doctor was able to calm your nerves and provide reassurance. Our team is committed to offering thorough and compassionate care, and it's wonderful to know that we met your expectations. If you need any further assistance or have any questions, please don't hesitate to reach out. Kay Keane Practice Manager