Ancora Medical Practice
291 Ashby Road, Scunthorpe, South Humberside, DN16 2ABContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Compassionate/Above and Beyond
by Daniel Jake Burns - Posted on 06 September 2024
I am not allowed to leave the name of the GP who helped me. I hope that this review finds them. GP's face adversity every day in the form of patients' frustration with the current state of the NHS. Sometimes I get to experience a GP appointment which genuinely fills me with optimism for the future and today was one of those days. The GP I visited went further than just typical bedside manner. They seem to genuinely have empathy for their patients' illnesses. I know that the NHS faces tough times currently. I want to avoid going into detail on this but it is worth mentioning in my personal context. The individual GP who provided care and support for me today did everything they could to help me in my situation. I went to the GP expecting less and received more by at least a magnitude of 10. This is not hyperbole. The care I received today may have saved my life. If this review finds its way to you, words don't express my gratitude for your kindness so I will leave it at this; thank-you.
Visited September 2024
Ancora Medical Practice has not yet replied.
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Review titled Waste of time
Rated 1 star out of 5
by Anonymous - Posted on 14 June 2023
Where do I start honestly Every time I’ve tried calling this place it either doesn’t go through or eventually it goes through after trying about 60 times (no joke) get told to call at 8am, but by the time it’s actually worked it’s 8:45am and there isn’t anymore slots. Then when you get an appointment you end up with a doctor thats got no drive or motivation to actually sort your issues and you just get fobbed off to the poorly stocked pharmacy next door. Due to the reasons above and the constant struggle, I’ve moved doctors, and I advice everyone too
Visited June 2023
Ancora Medical Practice has not yet replied.
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Review titled Dreadful, unhelpful, broken systems
Rated 1 star out of 5
by Matthew convery - Posted on 03 October 2022
Tried to book an appointment online and was told that I can not book any more "future appointments" so I cancelled an appointment for a blood test to make room and it still wouldn't let me book. I called the practice and was told by the telephonist that she didn't know anything about any restrictions on booking online. I asked her to reinstate the cancelled appointment (which she could see on her system as she gave me details about it) and she couldn't do it, only the practice manager can do it apparently (and only by email) and to get an appointment I need to call the practice at 8am the next day! When you try to call the practice at 8am to get an appointment, even if you call at 8am precisely, you are in an enormous queue and by the time your call is answered, all the appointments for that day are gone. I would call this surgery a joke but jokes are funny and serve a useful purpose, this surgery does neither! Go somewhere else!
Visited October 2022
Review titled Ancora Medical Practice
Replied on 07 November 2022
Thank you for taking time to raise your concerns ,I would like further information regarding the problems you have encountered could you kindly give me a call so that we can discuss . Many thanks Christine Buckley