Appledore Integrated Medical Centre
8 Coronation Avenue, East Tilbury, Essex, RM18 8SJContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Same day access fantastic
Rated 5 stars out of 5
by Anonymous - Posted on 20 November 2024
I completed an econsult as advised to arrange an appointment for my son. Within 20 minutes I received a call from the sdac team who offered him an appointment 15 minutes later. It took 35 minutes from me completing the econsult to him being seen which is amazing! No waiting on hold for the phone to be answered, no rush to get an appointment and communication from the staff was on point the whole time. It was so quick and easy! And the GP who saw my son was friendly, understanding and made him feel so at ease and comfortable. The staff at appledore are always fantastic and now I know about sdac I would recommend it to everyone! Thank you as always for your amazing service
Visited November 2024
Appledore Integrated Medical Centre has not yet replied.
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Review titled Disappointed
Rated 1 star out of 5
by Anonymous - Posted on 18 November 2024
Some of the doctors do not have enough knowledge. I have been with my son, who is 5 years old, on the 12th last week, and the doctor checked his chest, telling me it is clear, and she thinks he got Covid. The next day, I had to go to A&E because he was getting worse, so his chest was that clear that he had on both sides chest infection. Definitely, the doctor is not ready to be a doctor yet
Visited November 2024
Appledore Integrated Medical Centre has not yet replied.
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Review titled Angel receptionist
Rated 5 stars out of 5
by Donna - Posted on 21 February 2023
I can’t praise the lady enough. I’ve once again gone in tonight struggling with a bereavement and unexpected pregnancy - and the receptionist was just so kind. There’s knowing your job and then there’s just being a good human. This lady is both. Thank you so much for caring enough to give me five minutes of your time, a shoulder to cry on and some help. It says you won’t publish it if I name her- so that’s a shame (4 letters and starts with j!) thank you - this lady and practise is super!
Visited February 2023
Review titled Appledore Integrated Medical Centre
Replied on 28 November 2023
Dear Donna Thank you for taking time to leave such lovely feed back. I am sorry for your loss & send my condolences to you & your family. I will share your comments with the Dr's & Staff at our next meeting. Thank you again. Jill Keeble-Smith Practice manager
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Review titled Practitioners do not care
Rated 1 star out of 5
by Anonymous - Posted on 12 January 2023
I've been struggling with my mental health from few months. Getting through to them is just impossible, doctors appointments when finally happened were just horrible experience. No one cares, no one asks how are you feeling, you are just another number on their list and the longest conversation I had was just over 2 minutes with avarage lasting for less then a minute. How possibly can you be assessed in 2 minutes phone call? 0 out of 5
Visited January 2023
Review titled Appledore Integrated Medical Centre
Replied on 28 November 2023
Dear Patient, Thank you for taking time to leave us feedback. I am very sorry that you had a horrible experience, that you struggles to get an appointment & you felt that no on cares. I sincerely apologise that you were left to feel that way. If you would like to contact me directly to discuss your raised concerns. Please send your email to apple.admin@nhs.net. Please again accept my apologies. Jill Keeble-smith Practice manager