Appletree Medical Practice
47A Town Street, Duffield, Belper, Derbyshire, DE56 4GGContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Lovely practice
Rated 5 stars out of 5
by Anonymous - Posted on 01 June 2023
Recently moved to this practice and can honestly say they have been excellent from start to finish. My son has a learning disability and the receptionist was kind, patient and friendly. The doctor was also amazing with him….so pleased we have joined.
Visited May 2023
Appletree Medical Practice has not yet replied.
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Review titled Pretty awful
Rated 1 star out of 5
by Djb - Posted on 27 April 2023
This practice keeps changing my doctor without my consent. When phoning for an appointment expect a lengthy pre-recorded message and general difficulty. Last time I was initially refused an appointment and - when I called again - given an appointment in three weeks time with a doctor that wasn’t my G.P. When trying to get help to get with a hospital referral I was told it’s not their job, I should chase it myself. It was hard to imagine how the service could get any worse but they manage to achieve it.
Visited April 2023
Review titled Appletree Medical Practice
Replied on 09 May 2023
Dear Patient, Thank you for your feedback. I am sorry you have had a negative experience at our surgery. It is difficult to accurately respond to anonymised reviews and I would be happy to discuss this further if you would like to contact me. Kind regards Lianne Burke Practice Manager
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Review titled Wonderful service
Rated 5 stars out of 5
by Sharon Orme - Posted on 07 March 2023
The practice have always provided kind, thoughtful and prompt service for myself and my family; an excellent practice with the highest standards of care
Visited February 2023
Appletree Medical Practice has not yet replied.
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Review titled Totally satisfied
Rated 5 stars out of 5
by Mike - Posted on 26 January 2023
Throughout many years as a patient of the Appletree practice I have always received excellent care and total satisfaction of the treatment received.
Visited January 2023
Appletree Medical Practice has not yet replied.
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Review titled Fantastic family
Rated 5 stars out of 5
by Mr k parkin - Posted on 05 January 2023
Really relaxed made me feel very comfortable and both nurses are really lovely , couldn't get better service even the receptionist was nice I am a new patient to this practice and I would be happy to send any of my family here
Visited January 2023
Appletree Medical Practice has not yet replied.
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Review titled Very good clinical/ medical treatment
Rated 5 stars out of 5
by Anonymous - Posted on 26 January 2023
I have had 2 recent consultations with a Registrar at the Appletree Medical practice Duffield Derbyshire. As I understand it a registrar is a fully qualified doctor who is undertaking training and clinical practice before then practicing as general practioner. The registrar I saw was excellent, a very good listener who took pains I thought to fully understand my medical concerns. They then undertook a thorough and sensitive physical examination before recommending appropriate treatments. I felt I was treated with the utmost respect during the whole consultation process each time I was seen by the registrar. My feelings on Appletree Medical practice with regards to my experiences are firstly that they are shown to be very good by dint of the fact that they are given registrars to train in the first place. And secondly that by introducing registrars to the practice it is an extra benefit to patients by having additional newly qualified doctors available for clinical duties/ needs. And thirdly it is helping the Nation by providing fully trained clinically experienced and practised general practioners.
Visited January 2023
Appletree Medical Practice has not yet replied.
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Review titled Helpful staff
Rated 5 stars out of 5
by Belinda - Posted on 05 January 2023
Great practice, helpful staff and always willing to listen and advise, great with my children. Always try to do their best in challenging conditions - doctor will call you even if all face to face appointments have been taken.
Visited January 2023
Appletree Medical Practice has not yet replied.
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Review titled So caring every time
Rated 5 stars out of 5
by Anonymous - Posted on 31 January 2023
Can always get an appointment when I genuinely need one. They listen and often take longer than they should. I feel very lucky compared to the experiences my friends and family have elsewhere.
Visited January 2023
Appletree Medical Practice has not yet replied.
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Review titled Excellent medical treatment
Rated 5 stars out of 5
by Robert G. Newton - Posted on 11 January 2023
I went to Appletree Medical Practice in Duffield Derbyshire for some Ear Syringing. The Health Care Assistant ( whom, unfortunately , according to your rules I cannot name name ) greeted me with a smile and my right name and made me feel comfortable. She was very professional and explained what the treatment entailed and she went along. She treated my left ear first but after cleaning it she found something utilising a hand held" torch/ microscope". She believed that was a cause for concern.She briefly researched the likely cause. She then completed treating the right ear to check that too. That was satisfactory. But then checked to see if any clinicians were available to examine my left ear. An Advanced Nurse Practioner . was available after a very short wait she checked and said it would be best to have a General Practioner. examine it to double check it. She was very helpful too. When a General Practioner. became available after another short wait he examined my left ear.He then helpfully explained to me and the Health Care Assistant what the issue was and determined that it was safe and no further treatment was required. I was reassured by him. Overall it was excellent treatment by the Clinicians at this very good practice in my opinion.
Visited January 2023
Appletree Medical Practice has not yet replied.
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Review titled Good service
Rated 4 stars out of 5
by Richard Stacey - Posted on 16 January 2023
All the nurses I have seen are experienced and concerned about their patients. Doctors also but difficult for them because it's difficult to get the same doctor on a regular basis.
Visited January 2023
Appletree Medical Practice has not yet replied.