Arbury Medical Centre
Cambridge Drive, Stockingford, Nuneaton, Warwickshire, CV10 8LWContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Great receptionist
Rated 4 stars out of 5
by Karen Houston - Posted on 25 May 2023
Rang for results and spoke to a really helpful receptionist, she got me a call back from the Doctor within and hour and after speaking to the Doctor I had to ring back to book an appointment to go in to see the Doctor, the same receptionist answered and again was really helpful and very friendly, lovely lady.
Visited May 2023
Review titled Arbury Medical Centre
Replied on 02 June 2023
Dear Karen, thank you for your lovely comments. I am pleased to read that you received excellent service and support from our team.
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Review titled Wonderful people
Rated 5 stars out of 5
by Lorena Mihaela Albu - Posted on 17 April 2023
Going to this GP was one of the most wonderful experiences I had with the medical field. Everybody from reception were amazing, very helpfull, very polite and happy, ready to answer all of my questions. I felt safe and cared about. I wish we can meet more people like the ones from Arbury Medical Center, world would be a better place!
Visited April 2023
Review titled Arbury Medical Centre
Replied on 19 April 2023
Dear Lorena, many thanks for writing a lovely review on our service. We are continually reviewing and making strides to improve our patient care and the services we offer to our patients and pleased to read that this is being received. Thank you for your kind comments.
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Review titled Great Practice
Rated 5 stars out of 5
by Anonymous - Posted on 11 April 2023
This was a follow up appointment, to discuss how I am managing my cancer diagnosis. My doctor was again very patient, understanding and encouraging. I was also made to feel very at ease. We spoke about the help on offer and I have taken this on board, and am going forward with this. The practice went out of its way to accommodate my change of appointment time, as it clashed with a bone scan at UHCW. My journey is having its ups and downs, but I am so pleased I am with this practice. I left my appointment feeling more than a little uplifted. Thank you.
Visited April 2023
Review titled Arbury Medical Centre
Replied on 13 April 2023
Dear Patient, thank you for your lovely comments and for taking a moment to write such a positive review. I am pleased to hear of the level of service you are receiving from everyone as we continue to support you through your health journey. Your kind comments have been shared with the whole team. Kind Regards, Tina Storer, Practice Manager
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Review titled Understanding Doctors
Rated 5 stars out of 5
by Anonymous - Posted on 06 March 2023
I was recently diagnosed with breast cancer, after quickly being referred by the practice to the George Eliot Hospital Breast Care Unit, and have had 2 operations. I have been suffering severely with extreme anxiety over the past 12 weeks. So much so, am unable to eat properly, have panic attacks, can’t settle or sit still, don’t want to see or talk to people etc. I have had fantastic support from my family, friends, consultant and Breast Care Unit, and support from the practice especially when I telephoned and spoke about my condition a few days ago. Today I visited the practice and saw my Doctor. My Doctor was attentive, listened to what I had to say, gave good advice and help, and most of all assured me that the feelings I have are normal in these circumstances. I was also offered other services, such as counselling if I thought it would help me. Although I have some way to go, I feel some of the weight has been lifted off my shoulders. I have not just been left to ‘go it alone’ and have contact again with my Doctor in a few weeks, or sooner if I need to. The care I have received from first being referred by the practice to the hospital cannot be faulted. Thank you so, so much.
Visited March 2023
Review titled Arbury Medical Centre
Replied on 07 March 2023
Thank you so much for taking the time to write a lovely review, especially at a time when you have personal health issues to manage. I'm glad that your experience has been positive as we always aim to put patient care centre stage at the surgery. We wish you well through your journey to recovery.