Ash Tree House Surgery
Church Street, Kirkham, Preston, Lancashire, PR4 2SEContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Excellent practice.
Rated 5 stars out of 5
by Hilary Angus - Posted on 31 January 2025
I have been with this practice for over 30 years and can honestly say I have never had anything but great service. I had cause to visit today, spoke to a most helpful receptionist who arranged a triage call with a doctor. I got the callback within a couple of hours and the doctor asked me to come in later that day. I was asked if I minded a student doctor being involved, which I didn't mind. I saw both the student doctor( who was extremely competent and friendly), and the practice GP. My problem was discussed and resolved and a prescription issued. This positive experience is not unusual with this surgery. Either in person or on the telephone, the reception staff are polite and helpful. The practice nurses are very approachable, friendly and knowledgeable. The GP 's, both the resident doctors and locums are always professional, but friendly and seem to have time to listen. I feel lucky to be a patient at this practice and would highly recommend it.
Visited January 2025
Review titled Ash Tree House Surgery
Replied on 03 February 2025
Thank you very much for your review. The team work hard to maintain high standards and I will make sure your comments are passed on to them. Regards, Practice Manager
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Review titled Above and beyond
Rated 5 stars out of 5
by Diane Moulding - Posted on 07 August 2024
Returning home from Spain with a stubborn ear infection, The Ears, Nose and Throat doctor was absolutely brilliant and went the extra mile in my treatment.
Visited July 2024
Review titled Ash Tree House Surgery
Replied on 07 August 2024
Dear Diane Thank you so much for taking the time to write a review. Its lovely to receive such positive feedback, we appreciate it greatly. I know it means so much to all of the staff at Ash Tree House. I will pass this this feedback directly on to the Doctor. Assistant Practice Manager
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Review titled Over and above
Rated 5 stars out of 5
by Angela and David Taylor - Posted on 22 April 2024
The receptionist and admin went over and above to help us with a problem we had last Friday the words thank you don’t seem to be enough to say how grateful we were.
Visited April 2024
Review titled Ash Tree House Surgery
Replied on 07 August 2024
Dear Angela and David Thank you so much for taking the time to write a review. Its lovely to receive such positive feedback, we appreciate it greatly. I know it means so much to all of the staff at Ash Tree House. Thank you Assistant Practice Manager
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Review titled Amazing Practice
Rated 5 stars out of 5
by Wendy Bottomley - Posted on 14 December 2023
My husband and I moved here and registered October 2023 From first registering here the service and help we have received has been amazing. Cannot fault the receptionist, nurses and Doctors. First class GP practice.
Visited December 2023
Review titled Ash Tree House Surgery
Replied on 15 December 2023
Dear Wendy, Many thanks for taking the time to leave your comments, it's very much appreciated especially in the run up to Christmas. It's good to hear such positive feedback. I will pass your comments on to the Practice Manager and wider team as I know patient feedback means a great deal to them. Kind regards, Assistant Practice Manager
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Review titled Can’t fault Ash Tree House
Rated 5 stars out of 5
by Angela Taylor - Posted on 27 September 2023
Excellent treatment and service today saw nurse and doctor felt very reassured. Thank you very much for all your advice knowledge and help
Visited September 2023
Review titled Ash Tree House Surgery
Replied on 28 September 2023
Dear Angela Many thanks for taking the time to leave your comments, It's very much appreciated. The whole team at Ash Tree House work hard to provide excellent patient care, it's fantastic to hear you have had such a positive encounter. Your comments have been passed on to all the practice staff, as patient feedback means a lot to us all. Kind regards, Ash Tree House Surgery