Ash Trees Surgery
Carnforth Clinic, Market Street, Carnforth, Lancashire, LA5 9JUContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Level of service
Rated 5 stars out of 5
by Anonymous - Posted on 14 February 2025
Attended an appointment today where it was clear they had read my notes, wanted to help, took time to listen and made me feel very comfortable in what we discussed. This member of staff went above an beyond and it was clear to see that he cares and genuinely wants to help people.
Visited February 2025
Ash Trees Surgery has not yet replied.
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Review titled Fantastic customer service
Rated 5 stars out of 5
by Helen Brown - Posted on 11 February 2025
A lovely woman on the GP surgery phone service was outstanding. She listened to me and was so kind, professional and understanding and delivered a service and result beyond what I could have hoped for. I am now seeing the Dr tomorrow which is exactly what I needed.
Visited February 2025
Ash Trees Surgery has not yet replied.
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Review titled Good practice
Rated 5 stars out of 5
by Anonymous - Posted on 14 February 2025
My bloods appointment was cancelled due to illness. As I am on a trial which requires bloods every 2 weeks. A nurse who was at the reception desk when I was trying to make an alternative appointment kindly stepped in. He was as always very friendly and helpful
Visited February 2025
Ash Trees Surgery has not yet replied.
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Review titled Great Doctor
Rated 5 stars out of 5
by Hazel Midgley - Posted on 25 February 2025
When I visited your practice I was fortunate enough to be seen by one of your doctors, I later received a follow up phone call from him. He was very caring, listened and sympathetic. He put my mind totally at ease.
Visited February 2025
Ash Trees Surgery has not yet replied.
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Review titled November
Rated 2 stars out of 5
by Anonymous - Posted on 02 December 2024
I attended this appointment with my son who came out of the appointment saying he now felt worse than before he had gone in. I understand mental health is a tricky one but I was quite disappointed in how this appointment with the mental health practitioner took shape. My son very briefly outlined his issue and before I knew it was being offered antidepressants. There was no explanation as to what these were or why they may be suitable for him. Luckily, I was in the appointment and intervened explaining that my son does not feel like this on a day to day basis but only through particular times of high stress. One of which was last month and that was why we had been in touch with the surgery. It concerns me to think they could have easily been given to him without any real understanding of his state of mind.
Visited November 2024
Ash Trees Surgery has not yet replied.
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Review titled Excellent service
Rated 5 stars out of 5
by Dawn Kelly - Posted on 21 November 2024
I had a painful finger following a cat bite. I didn’t want to take an urgent appointment but required help speedily as I was due to go away. I saw the pharmacist who said I required antibiotics but with time being a problem i was worried about how long it would take for me to be seen. The reception staff were excellent talking me through the process of sending a photograph to be triaged. This was done very quickly and the GP rang me before I left home and arranged for a prescription to be at my local pharmacy. Very grateful for being looked after so well Thank you
Visited November 2024
Ash Trees Surgery has not yet replied.
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Review titled Excellent Visit
Rated 4 stars out of 5
by Pauline Winn - Posted on 15 November 2024
I saw a new Dr for the first time who was extremely helpful, able to answer my queries arrange for blood tests and arranged for me to see him on my next visit in four weeks. This was extremely pleasing for me to know the same Dr was continuing to see me and l would not have to repeat my history to a new one.
Visited November 2024
Ash Trees Surgery has not yet replied.
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Review titled Excellent and caring
Rated 5 stars out of 5
by Lesley Williams - Posted on 11 October 2024
I've been having problems with my insulin applicator, and was concerned as I am going on holiday for three weeks, I received a call from the meds manager, who resolved my problem, I had to go back, they came down to see me, explained a couple of things, hopefully, problem sorted. Many thanks
Visited October 2024
Ash Trees Surgery has not yet replied.
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Review titled Excellent professional service
Rated 5 stars out of 5
by S. Timperley - Posted on 19 September 2024
Following ongoing issues with my osteoarthritis affecting my knees I made an appointment to see the physiotherapist who promptly reviewed my case and recommended I should be referred to a knee specialist, which he arranged immediately after my visit. The physiotherapist also arranged for me to have a series of knee injections to help manage my knee pain in between seeing the knee specialist. The service I received was/is absolutely excellent - in one simple word ‘professional’. Thank-you.
Visited September 2024
Ash Trees Surgery has not yet replied.
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Review titled Appalling service
Rated 1 star out of 5
by Diana WARNER - Posted on 12 August 2024
About 18mnts ago I left a message with this surgery to ask them to enable repeat prescriptions for my statins via my NHS app. This has still not been done and they refused to reinstate my repeat prescription on the phone. It is a real struggle to fill in an application and take it to the surgery. Shame on this practice!
Visited August 2024
Ash Trees Surgery has not yet replied.