Ashchurch Surgery
134 Askew Road, Shepherds Bush, London, Greater London, W12 9BPContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Drs and nurses are exceptional
Rated 5 stars out of 5
by Anonymous - Posted on 11 July 2024
My experience is they are very kind and thoughtful with an effective action plan and diagnosis. Nurse kw and Dr t have been very professional and I highly recommend this surgery
Visited July 2024
Ashchurch Surgery has not yet replied.
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Review titled Unsympathetic
by Anonymous - Posted on 15 July 2024
I have been a patient in this surgery for over ten years. Today, I learned I was removed from the system because some letters were returned. I explained that the post box was shared at my place, and some of my mail had gone missing; therefore, I was checking for my email online after I made them aware of it. I am in the middle of changing my medication, and it is not working well, so I need to speak to my GP urgently. I am in a vulnerable situation. I was upset, and I tried to explain to the receptionist my situation and condition as the medication was not working; she kept leaving me on hold every time I gave her more info about my condition to speak to another member of the receptionist, but in the end, after a quick message which I did not understand because my hearing disability she put the phone down without letting me respond. Then they refuse to help, leaving me in a very vulnerable situation.
Visited July 2024
Ashchurch Surgery has not yet replied.