Ashcroft Surgery
Newlands Way, Eccleshill, Bradford, West Yorkshire, BD10 0JEContact details and opening times
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Review titled Makes no sense
Rated 1 star out of 5
by Anonymous - Posted on 17 January 2023
Last week I was asked to ring today to make an appt one week from today as GP I wanted to speak to away this week. Tried many times throughout the day until eventually got through at 4pm. Was then told that all appointments in the loop for next week had gone so would have to ring tomorrow. When I explained I had tried many times to get through on the phone I was told to call into the surgery in the morning which is totally impractical for me. I asked if the apps in the loop had gone could I make one for after this, I was told no I would have to ring tomorrow. Therefore all the people like me who have been unable to make an appointment today because all those in the loop had gone will be ringing again tomorrow whereas if we had been given an appointment we wouldn't be ringing again. No wonder you can't get through on the phone they are just making extra work for themselves. Totally inefficient way of working.
Visited January 2023
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