Ashfields Primary Care Centre
Middlewich Road, Sandbach, Cheshire, CW11 1EQContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Compassionate and understanding
Rated 5 stars out of 5
by Anonymous - Posted on 11 October 2023
I cannot fault the care we received from Ashfields yesterday. The receptionist (or I think what’s now known as a care navigator) went out of her way to ensure I could make an urgent appointment for my husband and the doctor was extremely understanding and gave him a lot of her time even though I’m sure it was outside her normal working hours. In my opinion they went above and beyond what might be expected and I am extremely grateful.
Visited October 2023
Ashfields Primary Care Centre has not yet replied.
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Review titled Awful receptionist
Rated 4 stars out of 5
by Anonymous - Posted on 01 August 2023
Trying to book an appointment to see if a wound is infected. I was told wait for a week, ring 111 or go to Leighton hospital 5 miles away. I suggested a nurse may help but to no avail. Fortunately I asked for a supervisor who offered a nurse. Perhaps the receptionist needs to be informed its not an emergency now but an infected wound can be one if left untreated. I was gobsmacked. It's a shame as the doctors are wonderful.
Visited August 2023
Ashfields Primary Care Centre has not yet replied.