Ashley Medical Practice
1A Crutchfield Lane, Walton-on-Thames, Surrey, KT12 2QYContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Warm and welcoming
Rated 5 stars out of 5
by Anonymous - Posted on 25 March 2023
Kindness is uppermost here. I am surprised at other reviews I have read here. Patient care and understanding the issues of a sick individual are clearly appreciated and there is never a problem getting an appointment. If you have missed the slots in the morning surgery, there is always another chance in the afternoon. Reception staff are keen to listen and will make a note for afternoon staff to facilitate this process. Always listen to the explanation given if you have not managed to get through for 20 minutes and realise demand is high. Explain calmly why you need attention, so the ball is rolling in a positive direction. The workers here do there best and they are human too.
Visited March 2023
Ashley Medical Practice has not yet replied.
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Review titled Prompt replies
Rated 5 stars out of 5
by Catherine Jean Stubbs - Posted on 13 February 2023
The practice allows you to submit a request online and answers received by sms. I have contacted the practice several times in the last few months and received prompt replies on repeat prescriptions and other queries. I am very happy with their service. Using the Ask facility on their contact us page is what works for our family.
Visited February 2023
Ashley Medical Practice has not yet replied.