Ashton Gardens Surgery

Ashton Gardens, Romford, Essex, RM6 6RT

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Reviews

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1. Review titled Need more appointment slots

   ★

   Rated 1 star out of 5

   by Nikki Bandey - Posted on 14 February 2024

   suggesting receptionists undergo customer training courses so they understand the importance of unwell patients anxiety on the other side Proposing to employ a nursing assistant or install a bp pod machine for blood pressure checks to prevent patients from going to A&E unnecessarily. Highlighting issues with 111 services directing patients to hospitals, resulting in long wait times. When patients go the A&E they are advised to go back the GP due to their long waiting times Expressing frustration with long wait times on the phone and being cut off by receptionists, leading to difficulty in booking appointments. Recommending the implementation of an online appointment system to reduce patient stress and improve the appointment process.

   Visited February 2024

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