Ashville Surgery
Swan House, Parsons Green Lane, Fulham, London, Greater London, SW6 4HSContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Fantastic practice - cannot recommend highly enough
Rated 5 stars out of 5
by Harriet S - Posted on 01 February 2023
Ashville surgery have been an exceptional GP practice for the management of all medical issues for myself and family. Most recently to support with the management of my 3 year old’s eczema. Their approach is consistently patient-centred and holistic. I always feel listened to and involved in decisions about mine or my daughter’s health. Despite the challenges of the pandemic, Ashville surgery continues to provide high quality, professional and timely care in all circumstances. Ask my GP is a great service for many situations, but there is always a face to face appointment available when appropriate. I have only every had positive experiences and would recommend them to anybody.
Visited January 2023
Review titled Ashville Surgery
Replied on 01 February 2023
Harriet Thank you so much for such a positive and kind review. That's really good to hear. I can't tell you how much reviews like yours help to keep us motivated (and make us feel valued!). I will share this with the whole team hear, who I know will be very pleased to see this review. Thanks again, Magnus, Practice Manager
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Review titled Always excellent
Rated 5 stars out of 5
by David Lebus - Posted on 11 January 2023
We are lucky to be registered with this excellent surgery. They are responsive, helpful and pragmatic. The practitioners and nurses are good at what they do and do it with care and kindness. Thank you!
Visited January 2023
Review titled Ashville Surgery
Replied on 11 January 2023
David - thanks for your review. That's very nice to hear, and I shall definitely show this to the whole team. It means a lot to us! Magnus, Practice Manager
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Review titled Disorganised chaos
Rated 3 stars out of 5
by Francis JOHN Laverty - Posted on 30 September 2022
I received a message from the surgery stating I was entitled to a Flu vaccination and to use the website to book the appointment. I did this and was told my appointment was at 10:05am on 24th September 2022. I turned up in plenty of time to find the place awash with individuals queueing down the street. Seems the 10:05 was only a guestimate as to when I would be seen. I received a second message stating I was also eligible for a Covid-19 booster but was not required to make a separate appointment merely to ask the nurse doing the flu jab. Effective communication is a key aspect of healthcare delivery, but it was seriously flawed in this instance. Now seems there are no online appointments to rebook.
Visited September 2022
Review titled Ashville Surgery
Replied on 03 October 2022
Hi John I think your review is for a different surgery (the Ashville Surgery in Manchester - https://ashvillesurgerymanchester.co.uk/ ?). We're in London and didn't run a clinic on 24 Sept. Best wishes, Magnus, (Ashville Surgery, London).