Aspen Medical Practice
Aspen Centre, Horton Road, Gloucester, Gloucestershire, GL1 3PXContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Very professional
Rated 5 stars out of 5
by Anonymous - Posted on 16 August 2024
Excellent service! Dr. had an excellent manner, he listened, showed empathy and was efficient in getting the treatment sorted. I wouldn’t hesitate to use this service again!
Visited August 2024
Review titled Aspen Medical Practice
Replied on 21 August 2024
Dear Patient, Thank you for sharing your positive experience. We will ensure your kind words are passed onto the appropriate clinician. Kind regards, Aspen Medical Practice
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Review titled Disorganize Practice
Rated 2 stars out of 5
by William Robert Bodenham - Posted on 17 July 2024
On trying to get a appointment for a doctor [no luck].phone call will do doctor phoned back with in the hour. brilliant but unfortunately could not resolve problem .asked where my xrays where the reply was [i cannot see any was the reply so i said to the doctor its a flix off a finger on a key board to send a imag over then all of a sudden they found them. if they stoped wasting time altering things and concetrated on running the practice properly. dont break what is not broken for example repeat prescription .easy to reorder old system. new system absolutaly ribbish.managers get your act to gether.stop wasting nhs money
Visited July 2024
Review titled Aspen Medical Practice
Replied on 18 July 2024
Dear Mr Bodenham, Thank you very much for your feedback. We are very sorry to hear you felt that you had a negative experience with us. We will ensure this feedback is passed onto the team. Kind regards, Aspen Medical Practice
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Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 09 July 2024
Re the diabetic help sessions really helpful x the nurses were very helpful and answered the questions asked with ease
Visited July 2024
Review titled Aspen Medical Practice
Replied on 10 July 2024
Dear Patient, Thank you for your feedback, we are grateful you have taken the time to share this with us. We will ensure your kind words are passed onto our Diabetes Team. Best wishes, Aspen Medical Practice
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Review titled Great practice
Rated 5 stars out of 5
by Deborah - Posted on 22 August 2024
I came to the practice and seen the clinical nurse because of my asthma and I would just like to say that she was absolutely amazing she picked up straight away that my breathing wasn’t right and she got the paramedics to take me to hospital she is an outstanding person
Visited July 2024
Review titled Aspen Medical Practice
Replied on 22 August 2024
Dear Deborah, Thank you very much for taking the time to share this. We are so glad you managed to get the appropriate care needed and hope you are now feeling much better. We will ensure your kind words are passed onto the nurse involved. Best wishes, Aspen Medical Practice
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Review titled Credit to Womans Sexual Health
Rated 5 stars out of 5
by Anonymous - Posted on 13 August 2024
Aspen Centre Gloucester - DR NB Cannot thank this Doctor enough. I've never felt more comfortable and listened to. My case is moving in the right direction and for the first time in ages I feel hopeful. I never leave reviews but this doctor is really amazing and such a credit to the NHS. I wish all doctors were like her. Such a lovely genuine woman who cares.
Visited July 2024
Review titled Aspen Medical Practice
Replied on 21 August 2024
Dear Patient, Thank you for such kind feedback. We are so glad to hear the Doctor made you feel listened to and comfortable. We have passed this onto them. Best wishes, Aspen Medical Practice
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Review titled Excellent Nurse - Blood test
Rated 5 stars out of 5
by Anonymous - Posted on 10 June 2024
I had a blood test appointment and my nurse, was very caring, personable and professional. I suffer with severe anxiety and my nurse‘s bedside manner put me at ease and her technique allowed for my blood test to be carried out easily and as pain free as a blood test can be. I will be requesting this nurse again for any further blood tests. Please acknowledge my nurse today for the outstanding services she is providing, an excellent nurse.
Visited June 2024
Review titled Aspen Medical Practice
Replied on 18 June 2024
Dear Patient, Thank you very much for your kind feedback, we are so glad you found the Nurse caring, personable and professional. We will ensure this feedback is passed onto the appropriate staff member. Best wishes, Aspen Medical Practice
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Review titled Efficient phlebotomist
Rated 4 stars out of 5
by Anonymous - Posted on 01 June 2024
I saw the practice phlebotomist who was efficient, professional and very kind Very knowledgeable and happy to give advice which was very useful to my recovery
Visited May 2024
Review titled Aspen Medical Practice
Replied on 12 June 2024
Dear Patient, Thank you for your kind feedback, we will ensure this is passed onto the appropriate clinician. Best wishes, Aspen Medical Practice
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Review titled Nurse Appointments
Rated 4 stars out of 5
by Anonymous - Posted on 24 May 2024
I would like to say thank you to Kelly in the nursing team at Aspen Medical Practice. She has been so kind and helpful during regular appointments to help my son with a surgery wound. She made appointments out of school hours to ensure my son didn't miss any more school time and she really went the extra mile to help his recovery and built up a great rapport with him during appointments. Thank you Kelly.
Visited May 2024
Review titled Aspen Medical Practice
Replied on 28 May 2024
Dear patient, Thank you for your kind feedback, we really appreciate you taking the time to share your positive experience with us. We will ensure to share this with Kelly. Best wishes, Aspen Medical Practice
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Review titled Fabulous all round care and support
Rated 5 stars out of 5
by Sara - Posted on 07 May 2024
From making an appointment with the great lady who answered the phone to the GP and Nurse, I could not ask to be treated any better - I feel so lucky to be a patient at Aspen Centre - thank you 😊
Visited May 2024
Review titled Aspen Medical Practice
Replied on 08 May 2024
Dear Sara, Thank you very much for your kind feedback, we really appreciate you taking the time to share your positive experience. Your feedback will be passed on to all staff members involved. Best wishes, Aspen Medical Practice
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Review titled Blood Test
Rated 4 stars out of 5
by Kerry - Posted on 02 June 2024
Over 30 years of being needle phobic of having blood tests back & forth from Doctors to Hosp clinic. Within the last 6 weeks I've had to have another 2 more blood tests done at The Aspen Centre & can honestly say many thanks to one of the Phlebotomists, whom on both visits recently have not bruised my arm from the tests, made me feel at complete ease with her friendly, funny character & finally found someone who's made the tests pain free.
Visited May 2024
Review titled Aspen Medical Practice
Replied on 18 June 2024
Dear Kerry, Thank you for sharing this with us, we are so glad to hear of your positive experience. Will ensure this kind feedback is passed onto all the clinicians involved in your care. Best wishes, Aspen Medical Practice