Aspen Medical Practice
Aspen Centre, Horton Road, Gloucester, Gloucestershire, GL1 3PXContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Fabulous all round care and support
Rated 5 stars out of 5
by Sara - Posted on 07 May 2024
From making an appointment with the great lady who answered the phone to the GP and Nurse, I could not ask to be treated any better - I feel so lucky to be a patient at Aspen Centre - thank you 😊
Visited May 2024
Review titled Aspen Medical Practice
Replied on 08 May 2024
Dear Sara, Thank you very much for your kind feedback, we really appreciate you taking the time to share your positive experience. Your feedback will be passed on to all staff members involved. Best wishes, Aspen Medical Practice
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Review titled Blood Test
Rated 4 stars out of 5
by Kerry - Posted on 02 June 2024
Over 30 years of being needle phobic of having blood tests back & forth from Doctors to Hosp clinic. Within the last 6 weeks I've had to have another 2 more blood tests done at The Aspen Centre & can honestly say many thanks to one of the Phlebotomists, whom on both visits recently have not bruised my arm from the tests, made me feel at complete ease with her friendly, funny character & finally found someone who's made the tests pain free.
Visited May 2024
Review titled Aspen Medical Practice
Replied on 18 June 2024
Dear Kerry, Thank you for sharing this with us, we are so glad to hear of your positive experience. Will ensure this kind feedback is passed onto all the clinicians involved in your care. Best wishes, Aspen Medical Practice
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Review titled Great blood tests
Rated 5 stars out of 5
by Alice - Posted on 07 April 2024
My nurse kw was brilliant, very professional and I didn’t feel a thing whilst she was drawing blood. Good experience.
Visited April 2024
Review titled Aspen Medical Practice
Replied on 08 April 2024
Dear Alice, Thank you for your kind feedback. We really appreciate you taking the time to share your positive experience and will ensure this is passed on to the appropriate clinician. Many thanks, Aspen Medical Practice
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Review titled Brilliant bloods take.
Rated 5 stars out of 5
by Andrea Vernon - Posted on 11 April 2024
She was amazing… got bloods first time and didn’t feel ‘sharp scratch’ 😊 My veins are usually difficult to get, but not today!
Visited April 2024
Review titled Aspen Medical Practice
Replied on 11 April 2024
Dear Andrea, Thank you very much for such lovely feedback. We will ensure this is passed onto our Phlebotomist. Best wishes, Aspen Medical Practice
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Review titled Excellent e-consult service
Rated 4 stars out of 5
by Emma - Posted on 16 April 2024
Very speedy reply to my e-consult this morning- thank you ! So much easier than trying to get through on the phone .
Visited April 2024
Review titled Aspen Medical Practice
Replied on 16 April 2024
Dear Emma, Thank you for your feedback. We are glad to hear you got a fast and prompt response from your eConsult. We will ensure this is passed onto our Reception Team. Kind regards, Aspen Medical Practice
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Review titled Practice nurse
Rated 5 stars out of 5
by Sandra baldwin - Posted on 26 April 2024
Recieved amazing treatment from nursing team I felt very relaxed She was very professional and kind
Visited April 2024
Review titled Aspen Medical Practice
Replied on 26 April 2024
Dear Sandra, Thank you for your lovely feedback, we will ensure this is passed onto our Nursing Team. Best wishes, Aspen Medical Practice
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Review titled Bloods
Rated 5 stars out of 5
by Joana Da Silva - Posted on 11 April 2024
The best bloods I had taken!!! Didn’t feel a think and surprisingly the Phlebotomists Found my vein quickly . Thank you
Visited April 2024
Review titled Aspen Medical Practice
Replied on 11 April 2024
Dear Joana, Thank you for taking the time to share your positive experience with our Phlebotomist. We will ensure your lovely feedback is passed on. Kind regards, Aspen Medical Practice
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Review titled This is how it should be
Rated 4 stars out of 5
by Howard Peacey - Posted on 19 April 2024
Recently used e-consult for the first time. I was in considerable pain and needed professional advice and treatment, Knowing my options were 111,a&e , Aspen Telephone queues or Reception waits none appealed so decided to try e-consult. Wow! what a result, easy to use, sent e-consult to surgery at 7.30 am had return Telephone call at 9.0am, Aspen Face to face appointment with Paramedic at 10.30 am was home having picked up prescription at 11:30am 4 hours for the complete process. Consultation was Empathetic, professional and a genuine feeling of care, paramedic was exemplary in attitude and care I have often been a critic of the Aspen Center but credit where credit is due I will use this service in future. This is how gp Services should be.
Visited April 2024
Review titled Aspen Medical Practice
Replied on 19 April 2024
Dear Howard, Thank you for your lovely feedback, we are really glad to hear the your positive experience you encountered with both our eConsult service and your consultation with one of our Paramedics. We will sure this review is passed onto the staff members involved. We are always really grateful to hear positive experiences so thank you again for sharing this with us. Best wishes, Aspen Medical Practice
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Review titled Great service
Rated 4 stars out of 5
by Viki - Posted on 06 March 2024
Today after taking my dad to a hospital pre assessment they found an issue on his ECG, Aspen Centre saw him straightaway for another ECG and an emergency follow up , can't fault the swift action during this scary time.
Visited March 2024
Review titled Aspen Medical Practice
Replied on 07 March 2024
Dear Viki, Thank you for your kind feedback, we really appreciate you taking the time to share this. We will ensure this is passed on to all staff members. Best wishes, Aspen Medical Practice
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Review titled Friendly Nurse
Rated 5 stars out of 5
by Michael Scrivens - Posted on 11 March 2024
My nurse was very friendly and thoughtful, she made sure I was happy with the procedure. The nurse was able to get my blood first time, it was relatively painless and quick.
Visited March 2024
Review titled Aspen Medical Practice
Replied on 11 March 2024
Dear Michael, Thank you for this lovely feedback. We are really glad to hear the nurse was friendly and thoughtful - we will ensure this is passed on to her. Kind regards, Aspen Medical Practice