Aspen Medical Practice
Aspen Centre, Horton Road, Gloucester, Gloucestershire, GL1 3PXContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Fantastic practice
Rated 5 stars out of 5
by Jane - Posted on 08 June 2023
Throughout covid times, this surgery never ceased to amaze me. They were on top of everything so well done. This review however was in regard to a visit to the surgery this week. I saw a doctor who made me feel that nothing was a problem. It was meant to be a double appointment which hadn’t been booked. This was rectified immediately. The care and attention given by the doctor was amazing. I felt cared for, that I mattered and I was listened to. Well done to this doctor in particular and to all the kind, caring staff. Well done Aspen. So glad to be one of your patients!
Visited June 2023
Review titled Aspen Medical Practice
Replied on 12 June 2023
Dear Jane, Thank you for such lovely feedback, we really appreciate you taking the time to share your positive experience. It is great to hear you felt cared for and listened to. We will ensure that your kind words are passed on to the Doctor you saw. Many Thanks, Aspen Medical Practice
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Review titled Excellent and compassionate service
Rated 5 stars out of 5
by Lyn Dance - Posted on 06 April 2023
I want to praise the housebound team and Dr who came to see my mum on Monday and was so lovely with my 91 year old mum. The receptionist I spoke to when I rang was lovely too and really helpful. Getting a dr out within 3 hours of me phoning is brilliant and the surgery deserves praise. The Dr took bloods and rang me with the results the next day. The prescription from him was ready to collect from the chemist the same day. Excellent practice.
Visited April 2023
Review titled Aspen Medical Practice
Replied on 21 April 2023
Thank you for your kind feedback. We will ensure your positive experience will be passed on to the appropriate staff members. Many thanks, Aspen Medical Practice
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Review titled Fantastic service
Rated 4 stars out of 5
by A Gifford - Posted on 20 April 2023
I rang today as I had an infection in my arm, I got through in half an hour. The receptionist was fab, the doctor was fab and without having to go in to the surgery a prescription was issued to my local chemist. Within 3/4 of a hour, start to finish, I was taking my first dose of antibiotics. Brilliant service, thankyou.
Visited April 2023
Review titled Aspen Medical Practice
Replied on 21 April 2023
Thank you for your kind feedback. We are delighted to hear you have had a positive experience. Your kind words will be passed on to the appropriate staff members. Many thanks, Aspen Medical Practice