Aspen Medical Practice
Aspen Centre, Horton Road, Gloucester, Gloucestershire, GL1 3PXContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Bad queue
Rated 2 stars out of 5
by Tim Holland - Posted on 02 November 2022
Arrived 15 minutes early for a hernia assesment. One harassed receptionist and 10 people in front. Computer check in didn't work, told me to see receptionist. At the time of my appointment my name was called by nurse to a side office. Queue still there when I exited.
Visited November 2022
Review titled Aspen Medical Practice
Replied on 21 December 2022
We are sorry to hear of the difficulties you have experienced. We would really like to look to understand what has happened and how we can avoid future issues. Please can you complete a feedback form on the website with your details so that we can investigate the notes and phone system to understand what happened. https://www.aspenmedicalpractice.nhs.uk/feedback-complaints/ Kind Regards Aspen Medical Practice
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Review titled Unprofessional skills
Rated 5 stars out of 5
by Anonymous - Posted on 15 November 2022
Very rude pharmacist who needs to go on a course of customer care skills. He accused me of shouting at him, I was annoyed but no way was I shouting and he put down the telephone on me. I do not want to speak with him again please.
Visited November 2022
Review titled Aspen Medical Practice
Replied on 21 December 2022
We are sorry to hear of the difficulties you have experienced. We would really like to look to understand what has happened and how we can avoid future issues. Please can you complete a feedback form on the website with your details so that we can investigate the notes and phone system to understand what happened. https://www.aspenmedicalpractice.nhs.uk/feedback-complaints/ Kind Regards Aspen Medical Practice