Assarts Farm Medical Centre
8 Upminster Drive, Nuthall, Nottingham, NG16 1PTContact details and opening times
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Reviews
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Review titled No appointments
Rated 1 star out of 5
by Julie - Posted on 11 June 2024
I needed to make an appointment for my child to see a doctor. Yet again, there were no appointments available to see a GP at either Assarts Farm or Bilborough Medical Centre on any day or time over the next month (or however long they book up for) when I tried to make an appointment this week. This is often the case when I try to make an appointment for myself or children. I don't understand how a practice can continually be short staffed as its been like this for years. The person answering the phone was polite but unable to provide an opportunity to see a GP.
Visited June 2024
Assarts Farm Medical Centre has not yet replied.
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Review titled Changed my appointment time did not tell me then hung up
Rated 1 star out of 5
by Anonymous - Posted on 05 February 2024
My appointment time was changed without it being communicated to me, I was then offered another appointment in a weeks time with no apology, after I said I have already waited 3 weeks for my appointment and asked to speak to the manager I was inform she was the manager! I said it was not good enough that I not been informed by appointment had been changed and that I had not been notified and that I should not have to wait another week. The manager was rude and hung up on me. I am now left worried out my health and feeling like I need to find a new surgery.
Visited January 2024
Review titled Assarts Farm Medical Centre
Replied on 08 February 2024
Dear Patient Thank you for your feedback I do apologise for what you have experience, this is not the service I expect from any of my team, I will also pass this feedback onto the relevant staff you have mentioned in your comment, I would like to look deeper into this for you and find out what exactly went wrong , and make sure we get this sorted for yourself if you could please get in touch with the practice you can either call us on 0115 929 2354 or email us on nnicb-nn.bilboroughmc@nhs.net with your name and number and I shall get back to you and look in to exactly why this has happened Many thanks Kayleigh Practice Manager