Aston Healthcare Limited
Camberley Drive Medical, 11B Camberley Drive, Halewood, Merseyside, L25 9PSContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Awful conduct
Rated 1 star out of 5
by Anonymous - Posted on 09 July 2024
Your reception staff was extremely rude and unpleasant, making remark under breath and handing the form over with the words "there you go" in a terse manner. Appalling service!
Visited July 2024
Review titled Aston Healthcare Limited
Replied on 10 July 2024
Dear Patient, Thank you for taking the time to provide feedback on your recent experience. I am sorry to hear your experience was not satisfactory. However, we would need more information to investigate this further for you. If you require to discuss this further, you can contact the surgery on 0151 902 0296 or alternatively you can email Camberley.drive@nhs.net and we will be happy to investigate this matter further for you. Kind Regards Victoria Inman Practice Operations Manager
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Review titled Rude and no compassion
Rated 1 star out of 5
by Anonymous - Posted on 10 May 2024
My partner rang as she was in severe pain, the receptionist was rude and very unhelpful, this is a familiar story with this practice , no compassion for patients and the incompetence is staggering.
Visited May 2024
Review titled Aston Healthcare Limited
Replied on 03 June 2024
Dear Patient, Thank you for taking the time to provide feedback on your recent experience. I am sorry to hear your experience was not satisfactory. However, we would need more information to investigate this further for you. If you require to discuss this further, you can contact the surgery on 0151 902 0296 or alternatively please email Camberley.drive@nhs.net and we will be happy to investigate this matter further for you. Kind Regards Victoria Inman Practice Operations Manager
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Review titled Excellent Customer Service
Rated 4 stars out of 5
by Lynn - Posted on 12 October 2022
Excellent Customer Service could not fault the receptionist yesterday, when I phone up for an appointment. Thank you for making thus pleasant experience
Visited October 2022
Review titled Aston Healthcare Limited
Replied on 13 October 2022
Dear Lynn Thank you for taking the time to provide feedback on your recent experience. We are very pleased to hear that you were satisfied with the customer service you received from our team, and I will ensure your comments are passed on Kind regards Aston Healthcare