Atlas Medical Practice
Atlas Street, St. Helens, Merseyside, WA9 1LNContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Rude
Rated 1 star out of 5
by Anonymous - Posted on 30 November 2022
I’ve been putting off going to the doctors about an issue for months. When I went for my appointment I felt rushed by the doctor. They showed little compassion, interest or understanding in my issue or circumstances. At some points they were outright hostile in their language and indirectly accused me of lying. After visiting I’ve felt worse and belittled by the doctor. I regret even making the appointment and this experience makes me hesitant about reaching out for assistance again.
Visited November 2022
Review titled Atlas Medical Practice
Replied on 02 December 2022
Thank you for taking time to leave a review of our service. I am sorry that your consultation did not meet your expectations. Unfortunately, I am unable to investigate your complaint as your comments are left anonymously. Please contact the surgery to follow the complaints procedure, when I can look into this further. Thank you for bringing this matter to my attention. Practice Manager.
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Review titled Great surgery
Rated 5 stars out of 5
by Anonymous - Posted on 20 October 2022
I have to praise the doctor who phoned me Tuesday the doctor reminded me of a doctor who I was under I thought I'd finished with needles when I went for my Covid jab the doctor was very apologetic for sending me for further blood tests the doctor explained to me they was needed for a conformation I only have one problem if I have to fill forms in I have to say who my doctor is I don't know who is my doctor I'm glad I stayed best surgery in st Helens I like their triage system as it saves going to the surgery more surgery should adopt this as the doctors can see more patients I'm with this surgery forever as I love the doctors and the staff
Visited October 2022
Review titled Atlas Medical Practice
Replied on 21 October 2022
Thank you so much for taking the time to review our Practice and your comments regarding the triage service. This service does prove very popular, and I am happy to hear that you are happy to use this service. Your comments will be shared with our team which I am sure will give them a massive moral boost! Thank Again