Attenborough Surgery
Bushey Health Centre, London Road, Bushey, Hertfordshire, WD23 2NNContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Patient friendly
Rated 5 stars out of 5
by Michael Duffy - Posted on 13 October 2024
Just had flu/covid jabs - all done very efficiently and in and out before 9am on Sunday as well. This is a great surgery always clean and staff are friendly and efficient
Visited October 2024
Attenborough Surgery has not yet replied.
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Review titled prescription
Rated 3 stars out of 5
by david - Posted on 07 October 2024
on thursday 3rd october 2024 i went to the nhs app where i applied for my prescriptions to be looked at by a dr. on friday 4th october 2024. the prescription i applied for was approved. on 3rd/10/2024 where i put my order in to coloplast charter at peterborough. i have been given the run around today where i had my reply by email from coloplast charter stating no prescription has not been sent to them untill 07/10/2024 the prescriptions will arrive wednesday 09/10/2024. i have spent 40 minutes on the phone to the surgery receptionists. if the dr had sent the prescription in the first place i would of had my order for saturday from coloplast charter of peterborough. this is not good enough
Visited October 2024
Attenborough Surgery has not yet replied.
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Review titled Great experience
Rated 5 stars out of 5
by Dani - Posted on 18 September 2024
Being a new patient at this practice, I am very impressed with the service. The staff were super helpful and I managed to be seen face to face on the same day that I called. Thank you to you all.
Visited September 2024
Attenborough Surgery has not yet replied.
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Review titled Good practice
Rated 5 stars out of 5
by Maureen Khanna - Posted on 18 September 2024
The doctor was pleasant and listened carefully and gave encouraging advice. The appointment was on time.
Visited September 2024
Attenborough Surgery has not yet replied.
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Review titled Efficient care
Rated 5 stars out of 5
by Anonymous - Posted on 28 August 2024
I have to say that the carw I have recieved has always been efficient. When I need an app they will always give me an app in an appropriate timeframe for what the presenting concern is. I also liked how they allocate to the most appropriate professional. For example when I injured my back I was seen by a physio who gave me exercises rather then a prescription for pain relief. Also feel like they want to help you and spend the time to listen.
Visited August 2024
Attenborough Surgery has not yet replied.
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Review titled Two appointments booked to discuss two conditions
Rated 2 stars out of 5
by Anonymous - Posted on 24 June 2024
On the 15th of June Saturday I had booked two appointments to discuss two conditions. One problem which I discussed is re-current severe headaches which seem to be getting worse despite taking Over the counter pain relief and have been told they can't do a referral for a 'ct head scan' which I explained I have been previously told to monitor for any changes when younger. Due to the fact of not having a scan for several years and no notes on the system the GP keeps mentioning my headache are due to my stress/anxiety which I know is not the case. I was also told to have the scan done privately? The second problem I wanted to discuss is everytime I go on a flight my ears bleed with extreme pain. I traveled last week and again on the flight I had bleeding with unbearable pain. On the day of my appointment having booked two appointments I wanted to discuss the bleeding ear the GP told me to re-book another appointment when I had already booked two appointments one after the other? Want to know your process? Is it fair to get the patient to book another appointment? If my conditions gets worse over time and my Health is severely affected I will be contacting Attenborough Surgery about this.
Visited June 2024
Attenborough Surgery has not yet replied.
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Review titled Great
Rated 5 stars out of 5
by Diane - Posted on 03 May 2024
My Gp has changed my life ,she has been not judgmental and has made me realise I need to deal with Health issues She is defintly the best GP this practise has had Excellent communication skills ,kind ,compassionate and understanding O am so please she is my GP
Visited May 2024
Attenborough Surgery has not yet replied.
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Review titled Unable to help with prostate cancer identification
Rated 2 stars out of 5
by David Clark - Posted on 09 July 2024
Hard to get an appointment Gave a physical examination rather than referral to get an mri Psi test count high but still couldn't get a mri Watford General asked for blood test but surgery refused to provide them The receptionist checked with a doctor who advised her that this should be done privately
Visited May 2024
Attenborough Surgery has not yet replied.
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Review titled worst gp ever
Rated 1 star out of 5
by Anonymous - Posted on 03 May 2024
Please stop allowing for your receptionists staff to act like doctors! My dad’s heart medication increased after going to the emergency. My mum went to the GP to update them so she gets them from the pharmacy. The receptionist staff kept arguing with my mum that she is wrong and that it’s not the medication. After they called the pharmacy to confirm that and acted like they said the same thing! Stupid receptionist staff that act like doctors and shouldn’t!!!! Worst Gp ever!
Visited May 2024
Attenborough Surgery has not yet replied.
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Review titled Outstanding in every way
Rated 5 stars out of 5
by Jane Yates - Posted on 09 March 2024
I have been a member of this practice for 25 years, it has grown from strength to strength and has supported myself and my wider family for many years. Today I accompanied my Mother to an appointment which was on a Saturday. The Receptionist today was helpful and informative. The appointments staff are always pleasant and will go the extra mile to help. Many of the Dr's here have served the community for years and grown with it which I feel is testament to it's success. I couldn't recommend this practice anymore. Well done to all the staff and long may it continue!
Visited March 2024
Attenborough Surgery has not yet replied.