Awburn House Medical Practice
Mottram Moor, Mottram in Longendale, Hyde, Cheshire, SK14 6LAContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled No GP continuity of carer
Rated 3 stars out of 5
by Anonymous - Posted on 01 November 2024
I visited the practice for a consultation about a long-term condition. I did not feel we had time to review the issue nor got to the root of the issue, but the medication prescribed was rather a sticking plaster. So I will be needing to attend again. Another appointment, yet another doctor. It is really concerning to me that we seemingly only have one permanent doctor at the practice, where we used to have three. This gives little opportunity to build rapport and trust, which is so crucial to the therapeutic relationship. Does the surgery understand the importance of this to patients? Is there a plan in place to resolve this issue? Thank you.
Visited August 2024
Review titled Awburn House Medical Practice
Replied on 04 November 2024
We’re sorry to hear that you felt your care did not meet the standard we strive for. We understand that continuity of care is important, and we are working diligently to minimise disruptions. If you would like to discuss your concerns further, please don't hesitate to contact the practice directly. We would be happy to listen and address any issues to improve your experience. Thank you for sharing your feedback with us. regards Awburn House Medical Practice
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Review titled Fantastic service
Rated 5 stars out of 5
by Anonymous - Posted on 28 February 2024
I was nervous about coming in for an appointment as I did not have obvious symptoms but my daily life was being impacted. The staff at the surgery are so professional and considerate, taking the time to listen to your concerns and they are very thorough. I've had nothing but great and reassuring experiences when visiting.
Visited February 2024
Review titled Awburn House Medical Practice
Replied on 14 October 2024
Dear Patient Thank you for taking the time to leave a review. We will pass on your positive feedback to the staff.
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Review titled Great practice
Rated 5 stars out of 5
by Joanne Owen - Posted on 05 September 2023
Just joined the practice and I can’t praise them enough. Super reception staff and very helpful. Appointments on the day either by telephone or in person. A fantastic healthcare practice.
Visited September 2023
Review titled Awburn House Medical Practice
Replied on 23 January 2024
Thank you Joanne. We are very pleased to hear that you are happy with the care and treatment you received from our staff here at Awburn House Medical Practice. It is always encouraging for staff to receive positive feedback