Bagary's Medical Practice
Low Hill Medical Centre, 191 First Avenue, Wolverhampton, West Midlands, WV10 9SXContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Quick answering the phone
Rated 5 stars out of 5
by Anonymous - Posted on 13 November 2023
Well I was very happy to see that the surgery has a much better way on answering the calls , very helpfull lady managed to help me and was given an appointment to see the nurse as I didn't need the doctor well done Mgs
Visited October 2023
Review titled Bagary's Medical Practice
Replied on 15 November 2023
Dear patient we would like to thank you for your feedback, please note you can contact the practice by completing online accrux patient triage form if you have any queries, you will be signposted to appropriate clinician or service same as if your telephone the practice.
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Review titled Good service
Rated 3 stars out of 5
by Anonymous - Posted on 21 October 2023
For the first time in a very long time of being with the surgery. I rang up and the receptionist couldn't do enough for me. She made sure I was seen by the doctor within a few days and She showed excellent customer service. The Doctor I saw gave me exceptional care and was very thorough with the care he gave me.
Visited October 2023
Review titled Bagary's Medical Practice
Replied on 23 October 2023
Dear Patient We would like to thank you for your feedback and we will share with our practice team and patient participation group. Always helpful to receive feedback.
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Review titled Great service
Rated 5 stars out of 5
by Anonymous - Posted on 14 November 2023
i have visited this practice on numerous occasions, i must say the service i receive via face to face or in an telephone consultation is always brilliant. The staff are always very polite and helpful. i can understand there is a lot of frustration at times when expectations are not met but my message to all of the patients is to be patient and kind to the staff members, we must remember the covid-19 outbreak has caused a lot of disruptions to the nhs health care system, there is a lot of backlog work to be completed, staff members are under a lot of pressure so please take it easy on them. We need more gp's in this surgery though, I have no clue why more gp's have not been recruited but I believe it could be because of limited government funding
Visited August 2023
Review titled Bagary's Medical Practice
Replied on 15 November 2023
Dear patient we would like to thank you for your feedback, we are always looking at ways to make improvements with the resources we have in general practice, started form based triage and this is helping with demand and access. We will share your feedback with the practice team and patient participation group.
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Review titled Such Kindness & Hard Work from Receptionist
by Kelsey Hubbard - Posted on 12 April 2023
One receptionist in particular tried her very hardest to get my Mother an appointment when she was rather desperate... Even after the Easter Holiday she got back to me right away on the Wednesday morning to get her an appointment ASAP. Saved a space for us tomorrow morning - and I can't thank her enough. As i am not able to mention her name... I will mention that it is the receptionist on duty Today at 09:30am. But all of the ladies working there are amazing. They all try to give the best possible care at all times to as many people as they can. I've been using Lowhill for quite some time now, and I dislike going anywhere else as i believe you don't get the same quality of care elsewhere. Thankyou Lowhill.
Visited April 2023
Review titled Bagary's Medical Practice
Replied on 20 June 2023
Dear Kelsey Hubbard we would like to thank you for your feedback and will share with practice team, especially the receptionist that was on duty.