Balfour Road Surgery
92 Balfour Road, Ilford, Essex, IG1 4JEContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Helpful and accommodating
Rated 5 stars out of 5
by Anonymous - Posted on 03 January 2024
Everyone at Balfour Road Surgery has always been kind and helpful in terms of scheduling appointments and referring to specialists/private consultations - this includes not only the doctors and nurses, but also the admin team as well. Although this review is for my recent visit, my family and I have had good experience here. Keep up the great work and service! Highly recommend the practice to everybody.
Visited January 2024
Balfour Road Surgery has not yet replied.
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Review titled Excellent service and great practice
Rated 5 stars out of 5
by Anonymous - Posted on 23 August 2023
Balfour Road Surgery has great Doctors and staff with excellent service. I have been undergoing treatment with this surgery and amazed with the kind of support and service they provide. Doctors are skilled and experienced. I would highly recommend this practice.
Visited August 2023
Balfour Road Surgery has not yet replied.
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Review titled Great care
Rated 4 stars out of 5
by Anonymous - Posted on 14 July 2023
Many thanks to the doctor and staff for their help during recent visit. I really appreciate care and advice received. I would recommend this practice every time. Thank you.
Visited July 2023
Balfour Road Surgery has not yet replied.
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Review titled Excellent Practice with great Doctors
Rated 5 stars out of 5
by Kiran - Posted on 26 June 2023
Balfour Road Surgery is an excellent clinic with great Doctors and staff. I have been undergoing treatment and the doctors who have been treating me have excellent knowledge. They are very friendly, caring, empathetic and treats everyone with respect. The staff are very friendly and approachable as well. Overall, a great practice with knowledgeable Doctors and approachable staff. I would strongly recommend this practice.
Visited June 2023
Balfour Road Surgery has not yet replied.
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Review titled A very good practice
Rated 5 stars out of 5
by Anonymous - Posted on 19 June 2023
Thank you to the doctors and all the staff for their support and all their great help when I had a health crisis recently. I am so grateful and would recommend this practice every time. Thank you.
Visited May 2023
Balfour Road Surgery has not yet replied.
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Review titled Great doctors but rude receptionists
Rated 2 stars out of 5
by Anonymous - Posted on 27 September 2023
Booking an appointment in this surgery is extremely hard, you wait 1.5 hours on the phone and are put in the queue. When I finally got through to the receptionist, she didn’t let me even speak about my issue and kept saying all 5 clinics are fully booked. She then said that it’s a first come first serve service and when I tried explaining that I’ve been trying since 8am (as I was told by this same receptionist) she said that it is now 09:30 and I was too late. This is frustrating as you wait more than an hour on the phone for an appointment and because of the queue you can't even get one, then get blamed that you didn’t call from 8am. When I finally got an appointment after a week of trying and deteriorating conditions, my doctor was so caring and very helpful. Its a shame that the receptionists at this practice aren’t welcoming and rude.
Visited May 2023
Balfour Road Surgery has not yet replied.
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Review titled Great service
Rated 5 stars out of 5
by Anonymous - Posted on 26 May 2023
Great staff and very efficient service. Easy to book appointments and and staff is very helpful. They always contact you back if needed and give clear instructions
Visited May 2023
Balfour Road Surgery has not yet replied.