Banbury Cross Health Centre
South Bar House, 6 Oxford Road, Banbury, OX16 9ADContact details and opening times
Patient ratings and reviews
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Help others by sharing your thoughts and experiences about Banbury Cross Health Centre.
Reviews
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Review titled Thorough service
Rated 5 stars out of 5
by Paul H - Posted on 19 February 2025
Prompt and thorough service received without any delays to my appointment time. The GP also took time to consider other health issues that I raised and undertook to book me another appointment to discuss them in greater detail.
Visited February 2025
Banbury Cross Health Centre has not yet replied.
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Review titled cervical screening administration services
Rated 4 stars out of 5
by Anonymous - Posted on 27 February 2025
The lady at the front desk led me very enthusiastically. I took a short rest on the second floor. After about 1 minute, a female doctor gently called my name and spoke very gently and enthusiastically. After a simple greeting, she examined me. She was very gentle and I was very touched. After the examination, she gently told me how long it would take to get the results. When I left, the female doctor also said goodbye to me gently at the door. It was really heartwarming. It is really respected to see a doctor here. Thank you very much
Visited February 2025
Review titled Banbury Cross Health Centre
Replied on 20 March 2025
Dear patient, Thank you so much for taking the time to leave your review. I am so happy to note that you felt well cared for during your appointment and that the staff were enthusiastic and also gentle. We do appreciate that many patients are nervous visiting us we try to do anything that we can to make you feel welcome, relaxed and comfortable All feedback is extremely valuable in improving our services so thank you again You can also leave feedback on our Friends and Family test https://www.banburycrosshealthcentre.co.uk/friends-family-test Kindest regards and thanks James Business Support Manager on behalf of the Practice BCHC
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Review titled Helpful Practice
Rated 5 stars out of 5
by Irene Odabasian - Posted on 14 February 2025
The receptionist advised me to call 111 as there were no on the day appointments left. She was apologetic and helpful. I then had an appointment via 111 and was very happy with the service provided by 111 and the clinician
Visited February 2025
Banbury Cross Health Centre has not yet replied.
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Review titled Great practice
Rated 5 stars out of 5
by Reena Das - Posted on 16 February 2025
He explained about my condition very clearly, patiently, thank you.It was diabetes, he explained about what is diabetes and made me understand
Visited February 2025
Banbury Cross Health Centre has not yet replied.
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Review titled First Class Service
Rated 5 stars out of 5
by Anonymous - Posted on 03 February 2025
I had 2 booked appointments with a Nurse, one for a blood test and the other for Administrating an Injection. My appointment was on Time, The Nurse was Charming, helpful, considerate in carrying out these procedures. I felt comfortable and content the whole time.
Visited February 2025
Banbury Cross Health Centre has not yet replied.
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Review titled Helpful Surgery
Rated 5 stars out of 5
by Andy Carpenter - Posted on 16 February 2025
Always friendly staff at the surgery or over the phone ,never had a problem getting an appointment especially as I have Multiple sclerosis, my appointment was good and on time
Visited February 2025
Banbury Cross Health Centre has not yet replied.
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Review titled Thank you
Rated 5 stars out of 5
by Anonymous - Posted on 13 February 2025
My Watch flagged up my heart in Atrial fibrillation. I contacted the surgery who got me in for an emergency appointment. The checked my heart rate and blood pressure, he explained what was happening to my heart. He advised me to go to A&E right away. He did good as it had gotten worse. Now I'm on blood thinners and more heart medication so thank you to the staff at the surgery
Visited February 2025
Banbury Cross Health Centre has not yet replied.
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Review titled Excellent practice
Rated 5 stars out of 5
by Robert H - Posted on 08 February 2025
I am having some very unpleasant problems that causes considerable discomfort I have consulted the practice and practitioner who have real care about my difficulties and helped me a lot I am very grateful for this and would highly recommend the practice
Visited February 2025
Banbury Cross Health Centre has not yet replied.
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Review titled Great practice
Rated 5 stars out of 5
by Laura Zica - Posted on 06 February 2025
I had an excellent experience with online GP care. The consultation was right on time, with no waiting. The doctor provided a clear treatment plan for my acne, and I’m already seeing great results. Highly recommend!
Visited February 2025
Banbury Cross Health Centre has not yet replied.
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Review titled Great Practice
Rated 5 stars out of 5
by Milada Stullerova - Posted on 21 February 2025
I was really impressed and delighted with the appointment with the doctor on Thursday 20th February at 5,15pm. Well informed on the treatment, the doctor was very helpful and professional, with nice manners, thorough and keen questioning medical issues, and above all, he has asked if I needed an interpreter, which I really appreciate. Thank you very much. Milada Stullerova
Visited February 2025
Review titled Banbury Cross Health Centre
Replied on 20 March 2025
Dear Milada, Thank you so much for taking the time to leave your review. I am so happy to note your comments about your appointment. Being thorough, helpful and professional is the key in all our interactions, whether in person, on the phone or via email or messaging, whether it be with clinicians or non-clinicians. If our patients need interpreters, we are more than happy to provide them and often offer longer appointments if translators are required. All feedback is extremely valuable in learning, growing and improving, so we do appreciate your post. You can also leave feedback on our Friends and Family test https://www.banburycrosshealthcentre.co.uk/friends-family-test Kindest regards and thanks James Business Support Manager on behalf of the Practice BCHC