Barlow Medical Centre
828 Wilmslow Road, Didsbury, Manchester, Greater Manchester, M20 2RNContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Efficient getting me the care I needed thank you
Rated 5 stars out of 5
by Elizabeth Chatburn - Posted on 18 January 2025
I’ve had 2 recent health issues both were needing same day appointments. I used the Patch’s online system and called when needed. I was seen or called both times within the same day. The receptionists were very efficient and took my concern into consideration making sure I was booked in that day. The GPs both in person and over the phone were lovely. Really listened and fast track referred me wherever was needed. Thank you very much team for my quick care.
Visited January 2025
Review titled Barlow Medical Centre
Replied on 20 January 2025
Thank you so much for your kind feedback! We're thrilled to hear that you had a positive experience with our team. It's wonderful to know that our online system, receptionists, and GPs were able to provide you with efficient and compassionate care when you needed it most. We truly appreciate you taking the time to share your thoughts, and we’ll continue to work hard to offer the best care possible. Wishing you all the best with your health! Jacqueline Stewart-Martin Practice Manager
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Review titled Appalling Practice
Rated 1 star out of 5
by Simon Bytheway - Posted on 03 June 2024
I spent 1 hour and 2 minutes on hold this morning trying to speak to a receptionist to try and make an appointment. When I finally got through she claimed she couldn't hear me and put the phone down. The system for getting an appointment is ridiculous and the reception staff are rude and unhelpful. This is not the first time I have had a lengthy wait, but it has never been this bad.
Visited June 2024
Review titled Barlow Medical Centre
Replied on 04 June 2024
Dear Mr Bytheway, We are sorry to hear of your experience when trying to contact the practice by telephone. If you are happy to discuss this further, I will attempt to call you so we can try and understand the issues and discuss resolutions. Kind regards Carol Harrison Complaints Manager
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Review titled Exceptional Patient Experience
Rated 5 stars out of 5
by Dr Graham John Gabriel - Posted on 12 June 2023
I just wanted to put on record my experiences in dealing with Dr Thekla Christodoulou - which were exceptional. I was hugely impressed by her ability to explain and discuss my medical conditions, her perception and also her pro-active approach to tackling future issues. Not only did she give me huge confidence going forward but also made the experience enjoyable and positive. An exceptional Doctor - thank you!
Visited June 2023
Review titled Barlow Medical Centre
Replied on 14 June 2023
Dear Dr Gabriel, Thank you so much for your kind words, we will ensure these are passed on to the GP in question. We really do appreciate your feedback. Kind regards Jacqueline Stewart-Martin Practice Manager
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Review titled Helpful and efficient
Rated 5 stars out of 5
by Anonymous - Posted on 26 April 2023
Didn’t feel that needed to see a doctor but wanted some advice regarding a rash. Phoned and spoke to helpful receptionist who sent me a link to upload a photo. A few hours later a doctor phoned me, confirmed diagnosis and an hour later prescription waiting for me. I don’t expect healthcare to offer such an on demand service like Amazon as it’s far too complex for that but this really was impressive service and good use of NHS resources. Thanks!!
Visited April 2023
Review titled Barlow Medical Centre
Replied on 14 June 2023
Dear Patient, Thank you for taking the time to give us your feedback, we really do appreciate your kind comments and will ensure they are passed back to the team. Many thanks Jacqueline Stewart-Martin Practice Manager
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Review titled Fantastic
Rated 5 stars out of 5
by Anonymous - Posted on 04 April 2023
This is such a fantastic practice with kind and caring staff. I know everyone works incredibly hard but my patient access takes such a long time to be updated. Otherwise such brilliant care
Visited February 2023
Review titled Barlow Medical Centre
Replied on 12 April 2023
Dear Patient, We appreicate you taking the time to provide us with your positive feedback which will be shared with the team. Regarding patient access, if you're experiencing any difficulties with this service please call the practice and we'll try our best to resolve any issues. Thank you Jacqueline Practice Manager