Barnoldswick Med Ctr
Park Road, Barnoldswick, BB18 5BGContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Nurse and healthcare assistants
Rated 5 stars out of 5
by Melanie - Posted on 20 June 2024
Whilst at the surgery today I had a bad vertigo attack, the nurses and health care assistants were brilliant, they tried to contact family for me and when nobody could be reached to collect me I was driven home by a health care assistant.
Visited June 2024
Barnoldswick Med Ctr has not yet replied.
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Review titled Frustrated
Rated 1 star out of 5
by Frustrated & concerned - Posted on 14 May 2024
I have had recently serious spinal surgery, doing well but, my MSK appoinment, i was told to that day go to my GP practice to have my surgical wound inspected & checked as they had some concerns. So i went straight to the practice to be offered an appointment in 3 weeks, "Face to face?" the look! how can a wound not be checked other than face to face? You could come back 8.30 in the morning, so i did, to be told oh you have to go to go Colne ( I had to have my sticthes out there, as that cant be done at the practice) "they should have told you you had to go to colne, err it was here I was told to come back this morning!!!, given a tel number for Colne! So although fed up frustrated and angry, I have made a appoinment at Colne to have my wound checked .......but was told, if it was anything more serious I would have to go back to my GP, also if any antibiotics required again back to the GP. How is this logical, so now it will 3 days later before someone can look, when I was told go today. One Dr ledt the practice due to the way the practice was being managed, I really really struggle to be understanding of this stupid making something that could have been sorted in 10 minutes to be 3 days down the line & probably the issue has got worse costing the NHS more time & expense than needed, what i couldnt drive etc, just sit here & rot. what other option i have than leave the centre & with a practice 12 miles or further away. the 21st century & we are going bacwards.
Visited April 2024
Barnoldswick Med Ctr has not yet replied.
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Review titled Condescending Attitude
Rated 1 star out of 5
by Anonymous - Posted on 13 March 2023
I spoke to extremely rude receptionist over the phone. She gets ten out of ten for her Poor manners and lack of listening skills. I think urgent training Is needed in customer service skills.They have signs saying please do not be rude to our staff in the surgery well it works both ways. If there was an alternative surgery I would definitely use it and never return.
Visited March 2023
Barnoldswick Med Ctr has not yet replied.