Barrowford Health Centre
Lee Street, Barrowford, Nelson, Lancashire, BB9 8NRContact details and opening times
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Review titled Avoid at all costs
Rated 1 star out of 5
by Anonymous - Posted on 21 March 2024
I've tried to arrange for an appointment at 15:15 this afternoon to be informed of the usual response "no appointments" for a doctor at two sites. There was an out of hours nurse available with less qualifications than a doctor however with my symptoms of coughing up blood, a doctor would be required in my case, my symptoms were given over the phone. I was also informed 6 doctors work from 08:00 - 18:30 with 4,000 patients which isn't good enough. Appointments can only be made from 08:00 and 13:00 onwards until they've all gone so that would tell anybody the system is unfair and doesn't cater for anybody unable to reach the telephone until after certain hours. Appointments should be allocated in batch slots throughout the whole day. The appointments aren't evenly shared on their stupid NHS app either, everytime I've looked, there hasn't been one single appointment available, again this app isn't fair to the patients who can't use the telephone if only a small few are allocated in one batch from 08:00 each morning. To top it off, the woman who took my call was unprofessional where she answered, "Hello, Reedyford Healthcare" opposed to giving her name in the same sentence to make me aware who I was talking to. I believe all of these problems would just confirm how much of a cesspit Burnley including all surrounding areas is.
Visited March 2024
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