Barrowford Surgery
2A-4 Ridgeway, Barrowford, Nelson, Lancashire, BB9 8QPContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Polite and Courteous
Rated 5 stars out of 5
by John Allin - Posted on 13 November 2024
I have always found the reception staff polite and helpful Excellent My appointment was 14 :50 The clinician was on the phone to another Patient this was explained to me. I took my appointment at 15.00. The Doctor apologised. Given the circumstances I was not aggrieved. The Doctor then apologised again treated my condition explained it all fully the gave me a further date. Very good service X
Visited November 2024
Barrowford Surgery has not yet replied.
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Review titled Reception not helpful at all
Rated 1 star out of 5
by Anonymous - Posted on 06 October 2023
Had an appointment, requested a sick note after 2 days I was told the clinicians were very busy and have not had time to look at my case. I asked reception who I need to speak to regrading this, the only answer I got was we will try and sort it out today but can't promise anything! I asked who I can speak to regarding this but was refused this information. I have gad 2 appointments with the clinic, and have both have been very good, but it seems out of sight, out of mind and the admin staff seem to want you off the phone asap. I will be looking for a new clinic!
Visited October 2023
Barrowford Surgery has not yet replied.
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Review titled Hit rock bottom
Rated 1 star out of 5
by Anonymous - Posted on 29 December 2022
Appalling wait times. Had over 90 mins waiting from my appointment time. Used to be a great surgery the but lack of patient care, feeling fobbed off and the long wait times puts you off using them.
Visited December 2022
Barrowford Surgery has not yet replied.