Beaches Medical Centre
Sussex Road, Gorleston-on-Sea, Great Yarmouth, Norfolk, NR31 6QBContact details and opening times
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Reviews
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Review titled A vast improvement at Hopton Surgery!
Rated 4 stars out of 5
by Anonymous - Posted on 19 April 2023
Had an apptn this morning with a paramedic at Hopton and not only was he great but it was lovely to have some background music on. I was also impressed with the white board used for detailing which members of staff were on and their profession. However, although the majority of receptionists are very personable and friendly the one today on 19th April wasn't, which is a shame. I spent 7 years working as a qualified doctor's receptionist so I know the difficulties but a smile and friendly approach goes a long way with poorly patients. Thank you.
Visited April 2023
Review titled Beaches Medical Centre
Replied on 20 April 2023
Dear Patient Thank you for taking the time to leave us your kind but honest review. I am glad that you found the Paramedic to be helpful and I will pass this feedback on to him - it will be appreciated. It is great that you have noticed the small improvements we have recently made, with regards to the whiteboard and the background music - I am pleased this is being appreciated! I have also managed to identify the Receptionist you have mentioned and we have had a conversation with regards to her manner on the day; I am sure that this will improve but I am sorry that this was your experience at that time. Thank you again for your kind words Caitlin Clarke Business Manager