Beacon Primary Care
Sandy Lane Health Centre, Sandy Lane, Skelmersdale, Lancashire, WN8 8LAContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Excellent service
Rated 5 stars out of 5
by MRS PHILIPPA WYNN - Posted on 02 November 2022
Had a mole removed yesterday, was very nervous and nearly cancelled but was welcomed warmly, set completely at ease by the friendly staff. Whole process was pain-free and over in under a minute! Aftercare explained thoroughly, was even given a chocolate in the cute aftercare package. Couldnt be happier with the service.
Visited November 2022
Review titled Beacon Primary Care
Replied on 09 November 2022
Thank you for taking the time to leave this review I will forward this back to the team. Kind regards Jenni
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Review titled Minor Surgery
Rated 5 stars out of 5
by Anonymous - Posted on 12 October 2022
I was most impressed by the professionalism and level of care shown by the team on my recent visit. The practitioner explained clearly what would happen & carried out the procedure efficiently.The whole team made me feel comfortable during my visit. Thank you.
Visited October 2022
Review titled Beacon Primary Care
Replied on 13 October 2022
Thank you for taking the time to leave this positive review I will forward this back to the team. Kind regards Jenni
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Review titled Useless
Rated 1 star out of 5
by Anonymous - Posted on 16 August 2022
Tried for two days to get a appointment could not get one even tho in extreme pain and blood sugar running extremely high due to being type 1 diabetic was told so many days in the run there was no appointments that was ring first thing in the morning and going in to the clinic at. 8.15. Even when going in to sugary was told no appointments and it's not a emergency maybe try walk in centre. Then needed a sick note of doctor this took another three day to speak to someone then they could not find were the sick note was sent too. Few days after they had to phone got my child repeat prescription and was told he needed to speak to some one before they could do it. Prescription line transferred me to main line and I have now been on the line for over snd hour I am writing this review as I wait. I don't know how you get an appointment in this surgery have not seen a doctor in years have seen nurse. I honestly put off having anything to do with this doctors other then ordering prescription we usually use the option of walk in centres or a and e. Try 111 when trying to get a appointment and they told me to contact the gp surgery. Just at wits end with surgery.
Visited August 2022
Review titled Beacon Primary Care
Replied on 24 August 2022
Thank you for taking the time to leave your review unfortunately as this review has been left anonymously I cannot investigate nor respond to your points. If you would like to contact the surgery on 01695 736000 after 11am and ask to speak to one of the patient friends they will be able to assist you further. Kind regards Jenni
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Review titled brilliant care
Rated 5 stars out of 5
by Lily james - Posted on 12 August 2022
I was welcomed and supported as soon as I arrived. The staff were great in their approach and care. They exlained in detail and "human" speak about the procedure. I felt confident that they were very experienced. Their manner was friendly and nothing was too much trouble. The place was clean and highly organised. Lovely people.
Visited August 2022
Review titled Beacon Primary Care
Replied on 24 August 2022
Thank you Lily for taking the time to leave this positive review I will forward this back to the team. Kind regards Jenni