Bean Medical Practice
5 Bean Road, Dudley, West Midlands, DY2 8THContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Booking repeat prescription early to go in holiday
Rated 5 stars out of 5
by Mrs. Susanne Trueman - Posted on 03 December 2024
I would like to thank a member of the reception team at Bean Road Medical Practice for her understanding, kindness and helpfulness whilst I was trying to order my repeat prescriptions early before going on holiday for Christmas to see my son and family based in Germany. Also many thanks to the very professional Pharmacist and his staff for executing the request too. It was more complicated too as I was away from home at my daughters in Suffolk so my medication needed to be sent by post to me. The very pleasant receptionist fully understood my dilemma and worked cooperatively with Ash Pharmacy next door so they could send me the medication in time. Many thanks to both establishments who worked so brilliantly together to fulfill this request.
Visited November 2024
Bean Medical Practice has not yet replied.
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Review titled Fantastic practice
Rated 5 stars out of 5
by Jan Blevin - Posted on 05 June 2024
Can’t recommend this practice enough. Receptionists, doctor, nurse…all I dealt with. Professional but friendly and very very efficient. Thrilled that I changed from my local one, feel very well looked after. I haven’t seen this side in the NHS for some years. Thank you for accepting me out of area.
Visited June 2024
Bean Medical Practice has not yet replied.
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Review titled Good practice
Rated 5 stars out of 5
by Sue James - Posted on 20 May 2024
Saw a very good doctor today, she is very thorough and professional. She is getting me sorted. Only problem I had today was getting through to reception this morning for an appointment.
Visited May 2024
Bean Medical Practice has not yet replied.
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Review titled Great practice
Rated 5 stars out of 5
by Julie Rhoden - Posted on 10 April 2024
Lovely receptionists and great service very helpful and accommodating the doctor phoned back and was very informative
Visited April 2024
Bean Medical Practice has not yet replied.
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Review titled Referral is stucked
Rated 1 star out of 5
by Anonymous - Posted on 03 April 2024
On February 26th, I was advised by my GP that I would be receiving a referral. Unfortunately, it's now been over a month and I haven't received it yet. Whenever I've called or come in to follow up, I haven't received a clear timeline for when the referral will be completed. I understand that unforeseen circumstances can arise, but the lack of clear communication and repeated delays are causing me some concern. I would appreciate it if the practice could prioritize finalizing the referral at their earliest convenience.
Visited February 2024
Bean Medical Practice has not yet replied.
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Review titled Brilliant reception staff
Rated 4 stars out of 5
by Clare - Posted on 06 December 2023
The reception staff at this practice are absolutely brilliant. They show empathy, are extremely caring and go out of their way to help in anyway that they can. First class service, thank you.
Visited December 2023
Bean Medical Practice has not yet replied.
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Review titled First class
Rated 5 stars out of 5
by Karl dudley - Posted on 14 November 2023
I rang this morning fist thing they answer and got me an appointment at 9.20 the girls on reception was very helpful and service was first class and the doctor was brilliant the best iv seen for a long time
Visited November 2023
Bean Medical Practice has not yet replied.
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Review titled Great practice
Rated 5 stars out of 5
by Francoise Coleman - Posted on 21 June 2023
Wanted to share my experience since joining this practice about 9 months ago, people tend to only share bad experience. I havent had any issues since moving from Oakham surgery to Bean road. Never had issues with getting through on phones, staff are all polite and helped me with my queries. Also used website to contact surgery and requests been responded to in record time. I am glad I moved. So a thank you and keep up the good work.
Visited June 2023
Bean Medical Practice has not yet replied.