Bearsted
Yeoman Lane, Bearsted, Maidstone, Kent, ME14 4DSContact details and opening times
Patient ratings and reviews
Leave a review
Help others by sharing your thoughts and experiences about Bearsted.
Reviews
-
Review titled Best practice I’ve been with
Rated 5 stars out of 5
by Liz - Posted on 25 July 2024
Bearsted is a great practice, efficient and caring. Their online triage system is fantastic and the speed at which you get a response is super fast. Both doctors and nurses really pushed for me to be referred to specialists as needed and ensured my concerns were noted and validated, which meant I had surgery which has changed my health and wellbeing for the better. Would absolutely recommend!
Visited July 2024
Bearsted has not yet replied.
-
Review titled Wonderful GP practice
Rated 5 stars out of 5
by Anonymous - Posted on 13 June 2024
Bearsted surgery is caring and efficient. They sorted most of my medical concerns even though I’m a bit of a complex case. They didn’t have an outpatient slots immediately but did ensure I was followed up later and sorted out. Reception staff always polite and determined to get me what is needed. Go the extra mile Thank you all
Visited June 2024
Bearsted has not yet replied.
-
Review titled Fantastic service
Rated 5 stars out of 5
by Mick Pettitt - Posted on 22 May 2024
Messaged the surgery regarding a non urgent medical issue using their website. Was expecting a delay in responding, but received a text message from a GP a couple of hours later confirming that a prescription would be waiting for me at Paydens. We are so fortunate to have this practice. Thank you for your prompt response.
Visited May 2024
Bearsted has not yet replied.
-
Review titled Reception Support
Rated 5 stars out of 5
by Tracy - Posted on 17 May 2024
Just like to compliment reception for being so reassuring and responsive when I needed an emergency prescription due to the chemist not being able to issue the remainder of my medication. I was actually panicking as I was due to run out but it was resolved and actioned within 24 hours. So Thankyou so much for returning my peace of mind!
Visited May 2024
Bearsted has not yet replied.
-
Review titled Excellent follow up
Rated 5 stars out of 5
by Lynne O - Posted on 24 May 2024
In an era when doctors see you, despatch you with pills and that’s that, it was so refreshing to have the doctor follow up with me three days after. The initial consultation, promptly writing the referral which was instigated within a week. Made me feel listened too and cared for . Thank you
Visited May 2024
Bearsted has not yet replied.
-
Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 02 September 2023
Phoned at 10,00 had a call back at 11.00 had a visit at 3.00, what a great surgery and very caring staff. Well done
Visited September 2023
Bearsted has not yet replied.
-
Review titled Excellent practice
Rated 5 stars out of 5
by Christopher and John - Posted on 30 June 2023
Everyone is extremely helpful and efficient - reception, pharmacy and doctors are all very focused and committed. The new triage system works excellently and quickly. Nothing but praise for everyone at the practice.
Visited June 2023
Bearsted has not yet replied.
-
Review titled Very helpful receptionist.
Rated 5 stars out of 5
by Sue Warren - Posted on 07 June 2023
Needed a rush prescription which was dealt with very quickly. Prescriptions also sent to local chemist quickly.
Visited May 2023
Bearsted has not yet replied.
-
Review titled Consistently awful
Rated 1 star out of 5
by Tia Lawson - Posted on 13 March 2023
Helpful doctors but appalling reception. Very long waits (hours) on phone and in person for appointments. Once waited 4 months for a Repetitive Strain Injury consultation (self employed, couldn't work) because reception forgot to send the form off. Latest incompetence- today I waited 20 minutes at the surgery for a simple repeat prescription. Just been to the pharmacy to pick it up and discovered the prescription is invalid. I am now without my medication and looking forward to a long wait tomorrow and another 2 journeys to rectify their mistake. Just not good enough.
Visited March 2023
Bearsted has not yet replied.