Beaumont Elms Practice
19 Beaumont Street, Oxford, OX1 2NAContact details and opening times
Patient ratings and reviews
Leave a review
Help others by sharing your thoughts and experiences about Beaumont Elms Practice.
Reviews
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Review titled Lovely receptionist
Rated 5 stars out of 5
by Anonymous - Posted on 02 May 2023
I rang to see if I could get an urgent appointment for my son, and the receptionist, B....., was extraordinarily helpful and kind to me. In these days when we know all doctors and receptionists are under huge pressure, she managed to organise an appointment but she also listened and was reassuring and helped reduce my stress. I am very grateful to her.
Visited April 2023
Review titled Beaumont Elms Practice
Replied on 10 July 2023
Thank you very much for your wonderful comments! We are very proud of our wonderful reception team, who all try their best for patients. It is excellent to hear that you were treated with kindness and that their service was appreciated. I will pass these comments on to the team, who will be very happy to hear this, and thank you for taking the time to give us feedback.
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Review titled Very patient centred practice
Rated 5 stars out of 5
by Anonymous - Posted on 02 March 2023
I was offered an appointment with the GP of my choice, for a non urgent problem, the following week, at a convenient time. I was asked whether I wanted it to be a phone consultation or in person at that time. Booking in was quick and easy. The waiting area was quiet and peaceful. I was invited in to the consultation by the GP himself. In the consultation, the GP took time to listen to me. It was evident that he was aware of my past history, though I had not consulted him as a patient for several years. He took time to understand my concerns, made wise suggestions, offered blood tests and told me he would email me himself when he has the results. He offered me the opportunity to contribute to the note taking process for my rather complicated presentation. The receptionist told me I could have had the blood test the following day but an appointment was made at my request for the next week.
Visited March 2023
Review titled Beaumont Elms Practice
Replied on 21 March 2023
Hello, Thank you so much for your kind review. It's great to hear you had a pleasant experience here and it is always nice to hear that the hard work of the staff translates into good service for our patients. Thank you. Beau HR Manager
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Review titled Attention to detail
Rated 5 stars out of 5
by Pauline Maclean - Posted on 29 March 2023
I believe the surgery have paid much attention to the details of my medical history. I have had helpful phone consultations.
Visited March 2023
Review titled Beaumont Elms Practice
Replied on 06 April 2023
Dear Mrs Maclean, Thank you very much for taking the time to review us. It's great to hear that the team have been attentive and helpful. Positive feedback is always so appreciated by the team, and I will ensure your kind words are passed on. Thank you again! Best wishes, Beau (HR Manager)
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Review titled Friendly
Rated 4 stars out of 5
by Sarmita Matilal - Posted on 04 April 2023
Welcomed me very well and made me feel at ease. I want to thank them for all their support and help.
Visited March 2023
Review titled Beaumont Elms Practice
Replied on 06 April 2023
Dear Sarmita, Thank you so much for your lovely feedback. We're glad that you felt welcomed and at ease at 19 Beaumont Street, and I will pass your kind words on to our team. Thank you, Beau (HR Manager)
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Review titled Great practice
Rated 5 stars out of 5
by Gill Evans - Posted on 07 March 2023
Feel very fortunate to be registered with this practice- always courteous efficient and professional. Prompt response to calls and able to have face to face appointments. Thank you to all
Visited March 2023
Review titled Beaumont Elms Practice
Replied on 22 March 2023
Thank you for your kind review Gill - it's good to know we are providing a high level of service and we hope to continue in the future!
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Review titled Excellent practice
Rated 5 stars out of 5
by Margaret - Posted on 04 April 2023
Appointment with my GP. He always listens to my concerns and he managed my condition very well. I have great confidence in him.
Visited March 2023
Review titled Beaumont Elms Practice
Replied on 10 July 2023
Dear Margaret, Thank you for taking the time to submit some feedback for us. I will pass this on to the team, and I'm glad to hear your concerns are listened to. Best wishes, Beau HR Manager
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Review titled Caring, approachable,responsive practice
Rated 5 stars out of 5
by Anna Hinton - Posted on 03 February 2023
I have been a patient at this practice for 25 years. The whole practice team has always been and remains such a professional, caring and responsive team. I have witnessed the team compassionately treating all their patients equally with respect and kindness
Visited February 2023
Review titled Beaumont Elms Practice
Replied on 16 February 2023
Dear Mrs Hinton, Thank you so much for taking the time to leave such a lovely review. I will pass your comment on to our team, who I'm sure will be very happy to hear this! Thank you, Beau HR and Reception Manager
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Review titled Superb Practice
Rated 5 stars out of 5
by Margaret Price - Posted on 25 February 2023
Contacted my own GP by email who arranged a suitable appointment with his colleague who specialises in dermatology. Very helpful consultation and I was referred appropriately.
Visited February 2023
Review titled Beaumont Elms Practice
Replied on 21 March 2023
Dear Margaret, Thank you for taking the time to leave a review - it's really appreciated by the team. I have identified the doctor you have referenced and I will pass your comments on to him :) Thank you. Beau HR Manager
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Review titled The Best
Rated 5 stars out of 5
by Gerald Chambers - Posted on 25 February 2023
I have received nothing but the best service from the first phone call to the practice reception for an appointment first with a practice nurse then for a doctor appointment I have no problem in recommending this practice to any of my friends
Visited February 2023
Review titled Beaumont Elms Practice
Replied on 22 March 2023
Thank you for your wonderful review - we're so grateful for your positive feedback and I'm glad that the hard work of the team translates into good service.
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Review titled Pharmacists are amazing
Rated 5 stars out of 5
by Anonymous - Posted on 17 February 2023
Had an urgent appointment with one of the pharmacists. Cannot recommend them more highly. Really supportive and helpful.
Visited February 2023
Review titled Beaumont Elms Practice
Replied on 22 March 2023
Thank you for your review and I'm pleased to hear that you received a high level of care. I have passed your kind comments on to our pharmacists, who I'm sure will be very happy to hear this.