Beaumont Elms Practice
19 Beaumont Street, Oxford, OX1 2NAContact details and opening times
Patient ratings and reviews
Leave a review
Help others by sharing your thoughts and experiences about Beaumont Elms Practice.
Reviews
-
Review titled Great practice
Rated 5 stars out of 5
by John Langton - Posted on 28 June 2024
Service from nurse on Monday and doctor on Wednesday were excellent in all respects: welcoming, friendly, attentive, concerned and informative
Visited June 2024
Beaumont Elms Practice has not yet replied.
-
Review titled So caring and efficient
Rated 5 stars out of 5
by Anonymous - Posted on 07 July 2023
I feel I am looked after very well - I have very frequent visits and they’re always good. They pick up issues quickly and I can get appointments when I need them.
Visited July 2023
Review titled Beaumont Elms Practice
Replied on 10 July 2023
Thank you for the lovely review! It's good to know that the efforts of the team translate into good patient care and that you feel well looked after. I will pass the feedback on to the team, who will be very pleased! Best wishes, Beau HR Manager
-
Review titled Good practice
Rated 3 stars out of 5
by Anonymous - Posted on 28 June 2023
Most of the doctors, I have seen have been pleasant, effective, and efficient, and I would recommend the practice in general. However, for the older patient, I am not sure it is totally appropriate as it is more like a drop-in centre and I am never able to see the same doctor twice am - most of the GPs. do not know who I am, although I have a couple of quite serious conditions. In general it is I will run practice, but I think it is too impersonal for those over retirement age.
Visited June 2023
Review titled Beaumont Elms Practice
Replied on 10 July 2023
Hello, Thank you for taking the time to provide feedback, and I'm sorry to hear that your experience with us did not meet your expectations. We offer two main methods of booking appointments at 19 Beaumont Street. The first is via our Urgent List, which is for same day, medically urgent appointments. Due to the nature of the list, unfortunately we cannot offer choice in a doctor via this method. You are welcome, however, to request that a certain GP views your issues, provided they are the "emergency GP" that day. The second is via our Routine List. This is for routine and non-urgent appointments. When booking, we encourage patients to let us know if there is a certain GP you would like to see – we will always try and book you in with that person. Many of the GPs also value continuity with patients, so please do let us know if you'd like a specific person! It would be good to understand your comments a little more so that we can further work on our service - if you would like to discuss this further, please email me at info.nbs@nhs.net and I will be in touch. Once again, thank you for your feedback. All feedback helps us improve, and we really do appreciate all comments. Best wishes, Beau HR Manager
-
Review titled Good practice
Rated 5 stars out of 5
by Anonymous - Posted on 30 June 2023
Professional and kind, never rushed, both with doctors receptionists and nurses whether online on the phone or in person
Visited June 2023
Review titled Beaumont Elms Practice
Replied on 11 July 2023
Thank you so much for your kind review - it's really appreciated by our team. I'm glad you never feel rushed - we try and put our patients first at every opportunity, so I'm happy this comes across in our service.
-
Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 10 June 2023
Always get looked after. Any problems I have get sorted. Any further treatment I need is sorted too.
Visited June 2023
Review titled Beaumont Elms Practice
Replied on 11 July 2023
Hello, I'm so pleased you are looked after well here, and that our team are helpful. Thank you very much for your kind words! Best wishes, Beau HR Manager
-
Review titled Great individualised care
Rated 5 stars out of 5
by Karima Brooke - Posted on 11 June 2023
I saw one of the practice nurses who was lovely - both professional and reassuring. When the ECG machine didn't work first few tries, she called a colleague in to help and together they got it going.
Visited June 2023
Review titled Beaumont Elms Practice
Replied on 10 July 2023
Dear Karima, Thank you for your lovely review. I have passed your message on to the nurse who saw you, who will be very appreciative of this feedback! Best wishes, Beau HR Manager
-
Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 11 May 2023
Really good doctors practice always happy helping staff understanding they care seen quickly, I have autistic son and they are understanding and care , welldone ,
Visited May 2023
Review titled Beaumont Elms Practice
Replied on 10 July 2023
Hello, It's good to hear that we are providing a high level of care to you and your son. You feedback means a lot to the team, and thank you for taking the time to leave such a lovely review! Best wishes, Beau HR Manager
-
Review titled Excellent practice
Rated 5 stars out of 5
by Anonymous - Posted on 17 May 2023
The Team are knowledgeable, professional and caring I feel very well looked after by you Thank you.
Visited May 2023
Review titled Beaumont Elms Practice
Replied on 10 July 2023
Hello, Thank you for your kind words. I know our team works really hard to provide a good service to all our patients and it is great that this is felt by our patients. In a time where the NHS is under such strain, positive comments like this really make a difference to the team. Thank you again! Best wishes, Beau HR Manager
-
Review titled Excellent Practice
Rated 5 stars out of 5
by Margaret - Posted on 13 April 2023
Saw the nurse fr a BP check. Very pleasant and efficient. She also organised a further appointment to check my diabetes.
Visited April 2023
Review titled Beaumont Elms Practice
Replied on 10 July 2023
Dear Margaret, Thank you for your kind review! I'm glad you had a good experience at 19 Beaumont Street and we hope this continues. I will pass on your message to the nursing team. Best wishes, Beau HR Manager
-
Review titled Lovely receptionist
Rated 5 stars out of 5
by Anonymous - Posted on 02 May 2023
I rang to see if I could get an urgent appointment for my son, and the receptionist, B....., was extraordinarily helpful and kind to me. In these days when we know all doctors and receptionists are under huge pressure, she managed to organise an appointment but she also listened and was reassuring and helped reduce my stress. I am very grateful to her.
Visited April 2023
Review titled Beaumont Elms Practice
Replied on 10 July 2023
Thank you very much for your wonderful comments! We are very proud of our wonderful reception team, who all try their best for patients. It is excellent to hear that you were treated with kindness and that their service was appreciated. I will pass these comments on to the team, who will be very happy to hear this, and thank you for taking the time to give us feedback.