Beaumont Villa Surgery
23 Beaumont Road, St Judes, Plymouth, Devon, PL4 9BLContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Very good
Rated 4 stars out of 5
by Alan - Posted on 10 October 2023
We were in and out very quickly. All the staff were very pleasant. A job well done. There were a line of people waiting for their turn but it went down very quickly. It was well organised.
Visited October 2023
Review titled Beaumont Villa Surgery
Replied on 13 October 2023
Dear Alan, I am delighted to hear that you had a positive experience with Pathfields Medical Group and thank you for taking the time to review our Practice. I will pass this on to all staff. Kind regards, Michelle Elliott Patient Services Team Leader Pathfields Medical Group
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Review titled Great practice
Rated 5 stars out of 5
by Charlotte - Posted on 10 October 2023
I was feeling quite nervous before having my flu jab today but the nurse made me feel really comfortable and at ease.
Visited October 2023
Review titled Beaumont Villa Surgery
Replied on 13 October 2023
Dear Charlotte, I am delighted to hear that you had a positive experience with the flu clinic at Pathfields Medical Group and thank you for taking the time to review our Practice. I will pass this on to all staff. Kind regards, Michelle Elliott Patient Services Team Leader Pathfields Medical Group
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Review titled Great
Rated 3 stars out of 5
by Zoe Helen Coombes - Posted on 25 October 2023
I just had my flu jab. The practice was running right on time. The nurses were great and efficient with the usual lovely care and attention needed.
Visited October 2023
Review titled Beaumont Villa Surgery
Replied on 09 February 2024
Dear Zoe Helen Coombes, I sincerely apologise for the delay in responding to your review. Unfortunately, we have had some technical difficulties in getting access to the account. I am delighted to hear that you had a positive experience with the flu clinic at Pathfields Medical Group and thank you for taking the time to review our Practice. I will pass this on to all staff. Kind regards, Michelle Patient Services Team Leader Pathfields Medical Group
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Review titled Very Patient-Centred Practice
Rated 5 stars out of 5
by Anonymous - Posted on 10 October 2023
The flu clinic was extremely well organised with a number of staff directing patients through the various stages of the process from entry to exit. The clinician and administrative staff were very positive, polite and efficient. Thank you very much.
Visited October 2023
Review titled Beaumont Villa Surgery
Replied on 13 October 2023
Dear Patient, I am delighted to hear that you had a positive experience with the flu clinic at Pathfields Medical Group and thank you for taking the time to review our Practice. I will pass this on to all staff. Kind regards, Michelle Elliott Patient Services Team Leader Pathfields Medical Group
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Review titled On time
Rated 4 stars out of 5
by Tara Fatih - Posted on 25 October 2023
Didn’t wait for long. Nurse where lovely and very friendly. Happy with the service today. But i had other medical issues that wasn’t dealt with properly due to dr asking to just see a picture rather then send it. I referred my self over 4 times. Which i was just asked to send a picture and they prescribed medication based on pictures. This made my hand even worse
Visited October 2023
Review titled Beaumont Villa Surgery
Replied on 09 February 2024
Dear Patient, I sincerely apologise for the delay getting back to you regarding this review. I am sorry to hear that you are dissatisfied with the treatment you have received from the practice. We will pass this on as feedback to our clinical team, however if you want this investigated further you will need to contact us directly as we cannot disclose any of your clinical details online for data protection purposes. Kind regards. Michelle Patient Services Team Leader Pathfields Medical Group
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Review titled Brilliant service
Rated 5 stars out of 5
by Christine Rackley - Posted on 10 October 2023
I attend the flu jab clinic today. The staff were super efficient and I was in and out in no time but did not feel rushed. Brilliant service yet again in challenging times.
Visited October 2023
Review titled Beaumont Villa Surgery
Replied on 13 October 2023
Dear Christine, I am delighted to hear that you had a positive experience with the flu clinic at Pathfields Medical Group and thank you for taking the time to review our Practice. I will pass this on to all staff. Kind regards, Michelle Elliott Patient Services Team Leader Pathfields Medical Group
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Review titled Always friendly & helpful
Rated 5 stars out of 5
by Martynshutup - Posted on 25 October 2023
Had my flu jab today and I'm a needle whimp. The nurse was fantastic, funny and put me at ease. But then being a diabetic I have my bloods taken often and the staff are great.
Visited October 2023
Review titled Beaumont Villa Surgery
Replied on 09 February 2024
Dear Martynshutup, I sincerely apologise for the delay in responding to your review. Unfortunately, we have had some technical difficulties in getting access to the account. I am delighted to hear that you had a positive experience with the flu clinic at Pathfields Medical Group and thank you for taking the time to review our Practice. I will pass this on to all staff. Kind regards, Michelle Patient Services Team Leader Pathfields Medical Group
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Review titled Helpful staff
Rated 4 stars out of 5
by Sylvia French - Posted on 10 October 2023
I arrived 0n time and was seen right away. Pleased with the service recieved. Found it easy to book on line and was pleased to have my flu jab painless and quick. Would have liked to be able to have my covid jeb there too.
Visited October 2023
Review titled Beaumont Villa Surgery
Replied on 13 October 2023
Dear Sylvia, I am delighted to hear that you had a positive experience with the flu clinic at Pathfields Medical Group and thank you for taking the time to review our Practice. I will pass this on to all staff. Kind regards, Michelle Elliott Patient Services Team Leader Pathfields Medical Group
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Review titled Friendly
Rated 5 stars out of 5
by Paul Hodges - Posted on 25 October 2023
Friendly helpful staff who work under extreme pressure. They are always extemely busy and always try to remain calm and helpful. Thank you for what you all do.
Visited October 2023
Review titled Beaumont Villa Surgery
Replied on 09 February 2024
Dear Paul Hodges, I sincerely apologise for the delay in responding to your review. Unfortunately, we have had some technical difficulties in getting access to the account. I am however delighted to hear that you had a positive experience with the surgery and thank you for taking the time to review our Practice. I will pass this on to all staff. Kind regards, Michelle Patient Services Team Leader Pathfields Medical Group
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Review titled Great flu jab experience
Rated 4 stars out of 5
by Anonymous - Posted on 10 October 2023
Very efficiently-run flu jab service today. Staff were kind, relaxed and friendly. I was in and out in 5 minutes.
Visited October 2023
Review titled Beaumont Villa Surgery
Replied on 13 October 2023
Dear Patient, I am delighted to hear that you had a positive experience with the flu clinic at Pathfields Medical Group and thank you for taking the time to review our Practice. I will pass this on to all staff. Kind regards, Michelle Elliott Patient Services Team Leader Pathfields Medical Group