Beckett House Practice
Becket House Surgery, Grantham Road, Stockwell, London, Greater London, SW9 9DLContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Excellent practice
Rated 5 stars out of 5
by Nicolas Cruz Doncel - Posted on 28 September 2024
All the staff is friendly, and they have enough experience to help others, All the staff is friendly, and they have enough experience to help others, I needed treatment to treat the disease that was diagnosed in 2018 , at that time I received all the necessary attention and they communicated with me, in addition there was a moment where I contracted a sexually transmitted disease and I received the appropriate treatment that same day.
Visited August 2023
Review titled Beckett House Practice
Replied on 30 September 2024
Dear Nicolas, Thank you so much for your kind review. We're glad to hear that you’ve had positive experiences with our team over the years and that you found our staff both friendly and experienced in providing care. It's great to know that you felt well-supported during your treatment in 2018 and that we were able to provide swift, appropriate care when you needed it. We’re committed to ensuring our patients receive timely and compassionate care, and we’re grateful for your trust in us. Thank you for sharing your experience. Best wishes, Sandra Connolly Managing Partner
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Review titled Good Doctor, Slow Admin
Rated 2 stars out of 5
by Anonymous - Posted on 28 September 2024
Had a nice visit with practicing doctor. He was very knowledgeable, quick thinking, and willing to engage in discussion about my condition. Admin seemed entitled and worked very slow with little to no regard of patients.
Visited June 2023
Review titled Beckett House Practice
Replied on 30 September 2024
Thank you for sharing your feedback. We're glad to hear that you had a positive experience with our doctor and appreciated his knowledge and willingness to discuss your condition in detail. Our reception and admin staff work very hard to manage an extremely high volume of tasks and patient requests, often under considerable pressure, to ensure everyone receives the care they need. However, we're sorry to hear that you felt the administrative side of your visit didn’t meet your expectations and are always working to improve. Thank you again for sharing your experience with us. Best wishes, Sandra Connolly Managing Partner