Beeches Medical Practice
1 Beeches Road, Bayston Hill, Shrewsbury, Shropshire, SY3 0PFContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Receptionists are priceless
Rated 5 stars out of 5
by Jan Smith - Posted on 18 October 2024
I accompanied my 90 year old father for a blood test. I suspected a MI had just happened. I asked if a blood test to check for cardiac enzymes could be added and the receptionist co ordinated the care to make this happen in a polite, caring and extremely helpful way. Information was communicated back and advice to inform of what may happen if blood results revealed problems was clear and concise. This action enabled me to get my father home safely to rest and minimised his anxiety. The receptionists at both sites are always polite, very helpful and willing to listen. Such an important part of the healthcare team. This makes communication easier when feeling concerned. Thank you for your outstanding care.
Visited October 2024
Beeches Medical Practice has not yet replied.
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Review titled Amazing Service ( yet again) despite winter pressures
Rated 5 stars out of 5
by Julian - Posted on 24 December 2022
My family and I have been patients at the Beeches for over 20 years, over this time we have had consistently high levels of service and excellent care. Having unfortunately become unwell in the week before Xmas in the middle of a respiratory outbreak in the middle of winter pressures I nearly hesitated to call the practice. But from the initial call, a clear message and then no wait to speak to a receptionist. The reception was friendly, helpful and immediately arranged for me to be seen at the surgery. On arrival, I missed using the check in machine but the receptionist on the front desk happily checked me in. The doctor who saw me was friendly, thorough and efficient, evening helping to advise how to take my electronic prescription to find antibiotics. Amazing service, a caring friendly team, easily accessible - the NHS & Primary Care at its best - Thank You
Visited December 2022
Beeches Medical Practice has not yet replied.