Beeches Surgery
9 Hill Road, Carshalton, Surrey, SM5 3RBContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Great GP
Rated 5 stars out of 5
by Loretta Bayliss - Posted on 17 April 2025
I was feeling extremely nervous and anxious about my symptoms and the Doctor who saw me treated them with sympathy and respect and didn't belittle how I felt and tried to help me whenever he could.
Visited April 2025
Beeches Surgery has not yet replied.
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Review titled Can’t praise enough
Rated 5 stars out of 5
by Anonymous - Posted on 20 March 2025
Phoned up today and got an appointment within 90 minutes. Lovely welcome by the receptionists and the doctor I saw was attentive and really listened to me. Gave good advice - can’t praise the service enough.
Visited March 2025
Review titled Beeches Surgery
Replied on 24 March 2025
Dear patient, Thank you for taking the time to share your experience we truly appreciate your feedback and we are so glad you had a positive experience with our staff and you got an appointment as you requested. Our staff always endeavors to give the best patient care. We have shared your feedback with our staff. Best wishes, Beeches Surgery
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Review titled Good Family Practice
Rated 5 stars out of 5
by Anonymous - Posted on 18 March 2025
I have been at Beeches Surgery for a long time and find the Reception Staff friendly and helpful. I always get to see the same doctor, which is how it should be. The doctor I see knows me and my medical history very well. I am also able to see them face-to-face, which is important to me. They give me plenty of time during our appointment to discuss my medical issues with them. They are a good listener, and I trust their medical advice. I am happy with the care I get at the Beeches Surgery.
Visited March 2025
Review titled Beeches Surgery
Replied on 19 March 2025
Dear Patient, Thank you for taking the time to share your experience. We truly appreciate your feedback. We are glad to know that you get to see the continuity of care with your GP and this has made a positive impact to your visits. The staff at Beeches surgery always endeavour to delivery the best care to our patients. We have shared your comments with the staff. Best wishes, Beeches surgery
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Review titled Great Practice
Rated 5 stars out of 5
by Philippa Weber - Posted on 02 September 2024
A great experience today. Was treated very kindly and politely by receptionists and received a prompt appointment. The GP was also very kind and listened carefully to my concerns. The GP dealt thoroughly with all the issues and I was not rushed in any way. I was left feeling reassured and very well looked after. A very positive experience. Thank you.
Visited September 2024
Review titled Beeches Surgery
Replied on 02 September 2024
Dear Philippa, Thank you for your feedback. We really appreciate and value your feedback. We are happy that our reception staff were able to deal with your requests promptly as they always endeavor to do and also you were comforted by your GP appointment. We have shared your response with the staff. Best wishes, Beeches surgery
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Review titled Great drs and receptionists
Rated 5 stars out of 5
by Sammy - Posted on 16 August 2024
Requested an appointment in the evening, got a call at 8am next day with an appointment to be seen by the doctor that morning. Straight in and seen with good thorough check and prescription done there and then. Very good
Visited August 2024
Review titled Beeches Surgery
Replied on 19 August 2024
Dear Sammy, Thank you for your positive feedback. We are always endeavoring to provide the best care to our patients. We are happy that your request was dealt promptly for your GP appointment and prescription request. I have shared your feedback with the staff. Kind regards, Beeches Surgery
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Review titled Helpful staff
Rated 4 stars out of 5
by Anonymous - Posted on 15 August 2024
Called the surgery for a blood test form at 15:30 in the afternoon. The staff was very helpful to track down my records and passed the request to the GP. She called me back to inform me at 17:40 to pick up the form. That was very efficient and helpful.
Visited August 2024
Review titled Beeches Surgery
Replied on 19 August 2024
Dear patient, Thank you for your feedback. We are very happy that your request for blood test was dealt with by the team efficiently and promptly. We really appreciate you taking time to give us your feedback, this helps us further improve on our service. We have shared your feedback with our staff. Kind regards, Beeches Surgery
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Review titled Timely appointments
Rated 5 stars out of 5
by Chris Nutting - Posted on 15 August 2024
I had a problem and was able to see a doctor within 24 hours which was followed up with a quick blood test
Visited August 2024
Review titled Beeches Surgery
Replied on 19 August 2024
Dear Mr Nutting, Thank you for your feedback. We are happy that you were seen by our GP promptly and your requests were dealt with efficiently. Thank you so much for taking time to give us your feedback , we value it immensely. We have shared your feedback with our staff. Kind regards, Beeches Surgery
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Review titled Friendly and efficient staff
Rated 4 stars out of 5
by Verity - Posted on 15 August 2024
I was able to get an emergency app on the day and the process was friendly and thorough. Reception team are always very helpful.
Visited August 2024
Review titled Beeches Surgery
Replied on 19 August 2024
Dear Patient, Thank you for your feedback. We are happy that you got the appointment you requested and your request was dealt with efficiently by our team. Our staff works very hard and it is encouraging to read comments that appreciate the work they are putting in every day. Kind regards, Beeches Surgery
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Review titled Service at its’ best!
Rated 5 stars out of 5
by Frances - Posted on 23 August 2024
The GP surgery was able to schedule me in at very short notice after the local chemist was unable to help me. The reception staff were friendly and totally understood that my symptoms could not wait until after the Bank Holiday weekend. I am most grateful for their good humour, kindness and respect in response to my situation.
Visited August 2024
Review titled Beeches Surgery
Replied on 27 August 2024
Dear Frances, Thank you for your feedback. Our staff always endeavors to provide the best patient care and we are humbled with your kind appreciation. Your response will be shared with the staff. Kind regards, Beeches Surgery
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Review titled Good practice
Rated 5 stars out of 5
by Christine Exact - Posted on 15 August 2024
Telephone call today (15 August) from GP following tests at hospital. Explained blood test now required and answered my questions patiently.
Visited August 2024
Review titled Beeches Surgery
Replied on 19 August 2024
Dear Mrs Exact, Thank you for your feedback. We are happy that your query regarding your tests were dealt with efficiently and promptly by our GP. We appreciate you taking time to give us your feedback. We have shared this with the staff. Kind regards, Beeches surgery