Beechwood Medical Centre
60A Keighley Road, Ovenden, Halifax, West Yorkshire, HX2 8ALContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled A big let down
Rated 1 star out of 5
by Darren Wilson - Posted on 08 November 2024
I waited 4 days to eventually speak to a health professional and get a prescription. I then attended the practice to be told by the on-site pharmacist that I had been prescribed something they don't stock! I was advised to ask a doctor for a prescription that could be given. The receptionist advised me that she had sent an alert to the doctors on site asking for a new prescription. After over an hour waiting, I was told that the practice was closing and needed to leave. I was advised that the treatment I need is "not time critical," so no timescale given. I am now sitting in the car park, absolutely bewildered at the complete failure of getting the treatment I need. I don't know when, or if, I will receive it. What a letdown and embarrassment on an already broken NHS
Visited November 2024
Beechwood Medical Centre has not yet replied.
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Review titled Unhelpful
Rated 1 star out of 5
by Anonymous - Posted on 02 August 2024
My 4 year old has had issues with her breathing and every time we go to the gp, they basically advise they cannot do anything and we end up taking her to a&e and having to sit on their for hours and she then ends up getting prescribed steroids from the hospital. With the NHS being stretched, we always go to the gp first but when they are being this unhelpful, it’s not ideal having to go onto a&e for a long period of time when there’s people with a greater need to be on their. Yet when beechwood medical centre advise to “steam her chest” and “take to a&e”, no wonder it is a stretched service.
Visited August 2024
Review titled Beechwood Medical Centre
Replied on 05 August 2024
Dear Patient Thank you for your feedback. I have passed this message on to one of the Senior GPs for information. Unfortunately, unless we have the details of the patient involved, it is impossible to comment on what you have been advised. Perhaps you can consider e-mailing the practice with the specific patient details so we can look into this in more detail. You can do this here: wyicb-cal.beechwoodmedicalcentre@nhs.net Many Thanks for the information and I am sorry that we have not met your expectations. Nick Giles Practice Business Manager
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Review titled Great GP Practice
Rated 5 stars out of 5
by Anonymous - Posted on 14 July 2023
How good is this GP Surgery. I have recently moved into the area from Manchester. The registration process was very easy as I did it online. I called the practice today about a long term health condition I have and the phone was answered in seconds by a very polite lady. I was offered a face to face appointment or a telephone appointment today or next week (my choice) I chose today and was booked in for that afternoon. My practice in Manchester only does telephone appointments to start with and if the doctor needs to see you then they book you in. I was seen 5 minutes early by a nice, male doctor who examined me and then prescribed me some medication which I collected whilst I was at the surgery. This is a massive improvement from what I am used to. Well done to all, I shall be spreading the word.
Visited July 2023
Review titled Beechwood Medical Centre
Replied on 18 July 2023
Dear Patient Thank you for your positive comments, they are very much appreciated. I will make sure your review is passed on to all of the team here at Beechwood Medical Centre. Many Thanks Nick G (Business Manager)
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Review titled Fast and efficient
Rated 5 stars out of 5
by Phil C - Posted on 23 March 2023
I've usually been seen promptly, staff (receptionists and clinicians) struck me as efficient and professional.
Visited March 2023
Review titled Beechwood Medical Centre
Replied on 24 March 2023
Thanks for your positive comments. I will make sure this is passed on to all of the team here at Beechwood Medical Centre Regards Nick G
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Review titled first class experience
Rated 5 stars out of 5
by Anonymous - Posted on 04 January 2023
Beechwood Road is not my registered practice but I had to go there for a scan. From the minute I walked into this very clean and fresh smelling building I was treated with a friendly smile and 'good morning' from the receptionist, my appt was on time and the whole experience was brilliant. Staff were busy and bustling and there was a general feeling of positivity. This was honestly the best experience I have had a GP surgery for years.
Visited November 2022
Review titled Beechwood Medical Centre
Replied on 16 January 2023
Thank you for your positive comments, which I will pass on to all of the team. I am glad that you found your visit a positive experience.