Beechwood Surgery
Old Bank Medical Centre, 155 Victoria Road East, Thornton-Cleveleys, Lancashire, FY5 5HHContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Awesome service
Rated 5 stars out of 5
by Ola - Posted on 13 September 2024
Everytime I go to the surgery the staff are ever helpful and polite and the Doctor is very attentive to my complaints and does the best he can to make my situation better. Thank you to all the staff 👏
Visited August 2024
Beechwood Surgery has not yet replied.
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Review titled Exceptional care
Rated 5 stars out of 5
by Margaret Pankhurst - Posted on 11 August 2024
Couldn’t have asked for better health care, I switched from another surgery to this one and since then I finally received a diagnosis and am now on the road to recovery. All the staff are kind and helpful and the move to this practice was the best thing I did. I can’t thank them enough.
Visited April 2024
Beechwood Surgery has not yet replied.
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Review titled 1st class care.
Rated 5 stars out of 5
by David Wood - Posted on 12 April 2024
After having 2 water infections my doctor referee me for an urgent bladder examination. Cancer was diagnosed and within 4 weeks I was operated on. I have since been given the all clear Although I'm 82 years old the doctor wanted to know the extent of my problem and treat accordingly. I owe my future to the professionalism of the doctor at Beechwood Surgery
Visited February 2024
Beechwood Surgery has not yet replied.
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Review titled Always very helpful and poilte
Rated 5 stars out of 5
by Gillian Worthing - Posted on 21 October 2023
Visited today formy double jabs. So we'll organised in and out in a matter of minutes. Nurses and receptionists very helpful. I always get superb service always helpful and polite. Thank you.
Visited October 2023
Beechwood Surgery has not yet replied.
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Review titled Amazing surgery
Rated 5 stars out of 5
by Kelly Stead - Posted on 08 August 2023
This GP service is fantastic. I’ve always been made to feel so comfortable. My GP takes time to listen and discuss things with me and I never feel rushed. My doctor goes above and beyond to make sure I get the advice/treatment needed. The nurses at this surgery are friendly and welcoming as are the receptionist. Highly recommend this surgery
Visited August 2023
Beechwood Surgery has not yet replied.
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Review titled Great Practice
Rated 5 stars out of 5
by Anonymous - Posted on 11 July 2023
I contacted the surgery with a problem and was offered an appointment the same morning, the receptionist was very polite and helpful. At my appointment the GP was very thorough and patient, he took time to explain possible causes, explained treatment plan and arranged for an x Ray to be taken. Overall a very positive experience where I felt I had been listened to
Visited July 2023
Beechwood Surgery has not yet replied.
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Review titled Appalling treatment
Rated 1 star out of 5
by Jennifer Cunningham - Posted on 28 March 2023
I took my 82 year old father, who is normally very independent to this practice. he was suffering with a sudden onset of confusion. GP asked me "What would I like him to do"? regarding this. I had to ask him to dip a urine sample to rule out potential infection. I also had to ask him to listen to his chest. Upon doing this, he referred my Dad for chest x-ray, however he sent us to the wrong department in order for this to be carried out. It had been made aware to NHS staff that a particular department were not performing x-rays, however we were still sent there. Consequently this caused a delay in treatment and it was my Dad's specialist at Preston who arranged the chest xray there and my Dad is currently in hospital with pneumonia with a poor prognosis. Consequently I will be moving him from this surgery. The general attitude was that it was too much trouble. I will say the members of staff who were incredibly helpful, were a locum GP and the receptionist.
Visited March 2023
Beechwood Surgery has not yet replied.
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Review titled Good surgery
Rated 5 stars out of 5
by Heather Ruffle - Posted on 18 November 2022
I have left a review in the past about how good the doctors are. One in particular has really looked after my husbands health. All the nurses are lovely with a nice manner. The receptionist are all fabulous and go out of their way to be helpful. I have now been introduced to a person who deals with patients medications, they spoke to me on the phone and I found them very helpful and efficient. Thank you to all the team.
Visited November 2022
Beechwood Surgery has not yet replied.
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Review titled disgraceful
Rated 1 star out of 5
by Anonymous - Posted on 18 October 2022
I placed a repeat order for my HRT only for it to be cancelled- apparently i needed a review (although no notice of this was given). I was given an afternoon appointment (no time specified) for 4 weeks later!! As I needed the prescription I needed to go to the surgery where they gave me a bridging prescription. This cost me £9.35 for one month supply instead of usual three months. On day of my appointment I missed the first phone call as I was putting my Granddaughter down for her nap so made sure phone was beside me for when Dr rang again. Unfortunately when Dr did ring again the call would not connect for some reason. I rang surgery immediately to try to explain what had happened but was ninth in queue. When I eventually did get through I was told I would have to make another appointment. I asked if it was possible for Dr to ring me at the end of her appointments as she obviously now had one less but was told this was impossible.I find this totally unacceptable, I know Drs are busy but so are the rest of us. We don't all have the luxury of sitting by our phones for hours waiting for them to call.
Visited October 2022
Beechwood Surgery has not yet replied.